Spoke with Tricia. She said they kept pushing back the due date and she had to call them for information. She said they could have been more professional and they could have improved their communication. Her front bumper is sticking out on one side, but the other side fits perfectly. She said she pointed it out to the representative when she picked the vehicle up. The representative wanted to know if she wanted it fixed right then. She said she couldn't make that work because she didn't have any transportation, so she will have to make an appointment to come back. Her vehicle was washed. It looked shiny and new. She said their sign in front needs to be repaired because a few letters are missing.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.