Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review about 3 years ago

Review for Thoroughbred Collision Center-Auburn
Janie P. on 10/10/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Jacob. He said the quarter panel which was repaired was not fixed properly with Bondo and the paint job had bubbles in it. He had to bring the vehicle back to the facility and they buffed out the bubbles, which ruined the paint job so it was like he went there for no reason in the first place. His vehicle was one day late and he was not given a reason why. His original quote was around $1,200 but he ended up paying just under $500 so it seemed like the facility was not being honest with him about what was done and they were not being very informative with him. He would not recommend them due to this experience.
Category: Collision
Service Date: 09/18/2013
Review Created: 10/10/2013
This review was collected via phone interview by Customer Research Inc.