Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Auburn
John G. on 09/13/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said he wished the business would put things back correctly when taking things apart. They cannot seem to get the pin-striping done right. He has been back 3 times and it is still not done. His vehicle was ready when they promised but it was not done the right way. There is still 3 or 4 things wrong and he felt they rushed, just so they would get it out the door before Labor Day weekend. Daphne was really good about calling to update him. The insurance company and this business promised to update him with photos of the repairs and both neither delivered on that. He was glad the business had a great appearance. They are the nicest he has seen. He was glad they stored his vehicle inside and not just out on a lot.
Category: Collision
Service Date: 08/30/2014
Review Created: 09/13/2014
This review was collected via phone interview by Customer Research Inc.