business image

Thoroughbred Collision Center-Auburn

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(253) 887-8800
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
4227 "A" St. SE Auburn, WA 98002
Thoroughbred Collision Center-Auburn's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)

JA
Joseph A.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2014
verified customer Verified Customer
Category: Collision
Spoke with Mary. She stated that everything in regards to this business fixing her vehicle was great. However, she was told that she'd have a rental vehicle but they weren't clear and told her she'd be responsible for paying for it when she thought it would be free of charge. She told the receptionist about the misunderstanding and she was really snobby about it and found she didn't provide her with the best customer service. She said other than that, everything was great and they were more helpful. She stated that there was nothing for them to inform her of. She wasn't satisfied with the insurance company who handled her claim as she had to pay a deductible even though it wasn't her fault, and said they weren't very helpful. She mentioned they waved the deductible but didn't tell her, and also wouldn't pay for the rental vehicle.
Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(556 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(740 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,127 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(372 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(713 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.