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Thoroughbred Collision Center-Kent

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(253) 520-9777
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
25989 104th Avenue SE Kent, WA 98031
Thoroughbred Collision Center-Kent's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)

TP
Thomas P.
WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/10/2011
verified customer Verified Customer
Category: Collision
Spoke with Melissa. She said she was not completely satisfied with the quality of the body work because there were a few repairs left out. She was unsure of which items were not repaired but is still waiting for one of them. She called this business about a week ago and they said they would contact her the next day but she still has not heard from them. Her vehicle was ready a day or two later than promised and she was unsure of the reason for the delay. Her vehicle was not returned in a clean condition. There was dust from the sanding, they did not clean up the areas they worked on and the outside of the vehicle was not clean. They told her they were going to detail the vehicle after the repair but they did not and she detailed the vehicle herself. She would not recommend this business for the reasons mentioned and she was very dissatisfied with their customer service. She had to call this business for updates and information on the vehicle.
Not Recommended
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