Thoroughbred Collision Center-Mill Creek

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Mill Creek
Dustin B. on 09/14/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dustin said he and his wife love the speedy, quality work they did on his 2 vehicles. However, interacting with the people up front was lacking on this second visit. Unlike the first time, there was not much customer service. They handed the keys over and said goodbye. He had no way to gauge his opinion of the repairs at the time, since they did not walk him through or explain. That is why he was not satisfied with their courtesy or professionalism. The other employees who were not at the front desk were courteous and professional.
Category: Collision
Service Date: 08/29/2013
Review Created: 09/14/2013
This review was collected via phone interview by Customer Research Inc.