Thoroughbred Collision Center-Mill Creek

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Mill Creek
Slavica B. on 11/06/2013
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Slavica said she had to return to this business twice to have her vehicle repaired correctly. The first time she had to go back because the computer wasn't working properly and the second time she returned because the parking brake was broken and they did not check it before she left this business. She talked to the manager, Danielle about her concerns and they fixed her vehicle for her. The repairs should have taken two weeks, but they ended up taking four weeks due to a parts delay. They were not courteous or professional when she was there. She would not recommend this business to others because of the bad experience that she had with them.
Category: Collision
Service Date: 10/17/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.