Thoroughbred Collision Center-Tacoma

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

188 Reviews

98% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Tacoma
Ssg Jerry C. on 05/12/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jerry said that when he got his vehicle back it was a noticeably darker shade than when he brought it in. The hood was misaligned and there were scratches on it. The job looked nice.
Service Date: 05/03/2011
Review Created: 05/12/2011
This review was collected via phone interview by Customer Research Inc.
Leonard at Thoroughbred Collision Center-Tacoma responded on 05/17/2011
Thank you for your feedback regarding your experience at our Thoroughbred Tacoma location. Giving our customers top quality service and craftsmanship is our number 1 priority. After hearing of the paint condition prior to our repair we will look forward to enhancing the existing paint appearance with a complete polish and wax of the entire vehicle at no additional cost to you. We want to thank you for giving us the opportunity to achieve your 100% complete satisfaction. Also glad to hear that the manager had made adjustments to your satisfaction, on the spot, before taking your vehicle home. Leonard L VP Operations Thoroughbred Collision Centers