Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you for your feedback. I am having the Lube Center manager contact you so we can get more information and get the issue sorted out. With your help we can see our areas of improvement. I am very sorry that your visit with us was less than satisfactory and please know that we value your time and our goal is to be fast, efficient and professional and we fell short.

Jen Backman 
Titus Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

hank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

I thank you for your feedback. I have reviewed your history and would like to talk to you regarding your comments. I see that you came in 10/12/17 for " going over bumps the radio cuts out" at that time we could not duplicate the issue and you were not charged. You returned on 1/29/18 with the same concen and we again could not duplicate the issue. we checked the connections, wiring harness etc and again we did not charge you. We would like to get the issue resolved as it is our service to advise and repair your car care needs. I dont see how not finding a concern to repair would be " saving the dealership money" other than we have absorbed the cost of check out two times which we offerd to do so since we could not duplicate the problem. If we charged you somewhere I m just not seeing the documentation in our files. 

Thank You
Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you for your feedback. There should be a copy of the lifetime oil change agreement in your signed paperwork from finance. I am sorry that the communcation was not clear from the sales department. Your salesman is available to answer any questions that you may have.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.

Jen Backman
Titus-Will Hyundai

I am sorry to hear that your visit was not completly satisfactory. I know your time is valuable and I apologize that the tow hitch installation was not completed on the same day. We fell short of our promise time and I am working with my advisors to review our schedule more closly to help avoid a backlog. If you did not get a car wash voucher please contact us and I will send some out to you. We offer a free car wash at the Shell station in the auto mall do do not offer on premise washing. I hope you give us the opportunity to make your next visit a better one.

Thank You
Jen Backman
Titus-Will Hyundai