Reviews
Verified Customer
Verified Customer
Verified Customer
Verified Customer
Verified Customer
Thank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Five hours later we receive a call stating that the problem “we” stated was not it and we could pick up the car after we paid the $150 fee. However, the dealership did not provide any possible suggestions on what it could be or possible solutions on fixing it (although they did admit to hearing the noise).
Upon receiving the car, again nothing was explained and we were expected to pay the fee. My husband was livid!
We truly feel that the folks at Olympia Hyundai do minimally what they have to and does not provide any additional information. Almost like “you can go now do we can go get money out of someone else”.
We left the dealer, drove straight to another business who assessed the noise free of charge and had it fixed for a lot less. Car now runs great!!
We love our Hyundai and will most likely buy another. It just won’t be from Olympia Hyundai.
Thank you for your feedback. I am researching your visit with the advisor and technician involved. I apologize for the less than satisfactory visit. will be contacting you to discuss the issue. I am happy to hear that your concern with your vehicle was corrected and you are happy with you Hyundai.
Jen Backman
Titus Will Hyundai
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 4 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thanks!
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager
Verified Customer
I appreciate your feedback and have looked into your visit. We have tried to call and have left messages for you in reference to us getting your vehicle back in to see what the situation is. If there was coolant in the resevoir that is the overflow which indicated the radiator is full and that is the above amount. We certainly do not want you to feel we purposly caused an issue. We do not operate that way. I am sorry there is an issue but as I said we are trying to get you back in here to inspect and verifiy the issue. As a side note. our sales department makes contact with every service customer as a lead to offer information on rebates and purchase options as well as building our used car inventory. We are not trying to run a game on our customers and hope you will allow us to inspect and iagnose the issue with your vehicle.
Thank you
Jen Backman
Titus Will Hyundai
Verified Customer
Thank you very much for your feedback and your 5 star review. It helps us continue to provide a professional and efficient service experience when we know how we are doing. We appreciate your business and are honored to be your car care professional.
Jen Backman
Titus-Will Hyundai
Service Manager