Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Cody S. on 07/14/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Cody said he called multiple times and his phone calls weren't returned in a timely fashion. The follow-up was not adequate but over all the service was great and he enjoys what they did on his vehicle because it looks amazing. They had his vehicle for more then a month because they didn't know they would take so long fixing his vehicle and they didn't call him to let him know about the delay. The customer service and communication were lacking.
Category: Collision
Service Date: 06/30/2012
Review Created: 07/14/2012
This review was collected via phone interview by Customer Research Inc.