Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Amy H. on 12/24/2015
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Amy said she felt like the customer service was not very good from the people at the front desk. Mike was awesome. The back side of the vehicle was not washed. The alignment is still off and she has contacted this business regarding this, but they have not returned her call. Her vehicle was 3 to 4 days late due to the paint not being right, then another day and a half due to parts delay. Enterprise provided her with a filthy rental vehicle and it stunk.
Category: Collision
Service Date: 12/11/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.