Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Jonathan W. on 02/11/2013
Jonathan said he got his vehicle back several days late because they had to order a part, and had to paint the part they ordered. He stated he wasn't kept adequately informed during the repair process, which is why he wasn't satisfied with their communication. No one called to inform him about the delay. Jonathan contacted this business thinking his vehicle was ready, which is when they told him about the several day delay. He mentioned the personnel were all great.
Service Date: 01/31/2013
Review Created: 02/11/2013
This review was collected via phone interview by Customer Research Inc.