Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Gloria S. on 10/24/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gloria said every time she called to check on her vehicle the receptionist transfered her to speak with the service department and it would go to voicemail, so she had call back and ask for her to page them. The receptionist would then put her on hold for a while, then come back and tell her that they were not answering the page. They eventually returned her call. Her vehicle was not ready when promised. They told her it would be ready on Friday, but she didn't pick her vehicle up until Monday because they were still painting it.
Category: Collision
Service Date: 10/11/2013
Review Created: 10/24/2013
This review was collected via phone interview by Customer Research Inc.