Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Scott A. on 05/07/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Scott said the repairs took a little longer than he would have liked and they did not fix exactly what they should have. He was not satisfied with the quality of the repair. He took his vehicle in because the rear was damaged. They did not fix everything that they should have, so he had to take the vehicle back in. He had discovered that his brake lights were not working. They had his vehicle for two weeks when he brought it back in to fix the brake lights. As of now, one brake light is still not working. He was not given a promised completion time, they just called him when the vehicle was ready to be picked up. He would not recommend them to others for the reasons mentioned.
Category: Collision
Service Date: 05/05/2014
Review Created: 05/07/2014
This review was collected via phone interview by Customer Research Inc.