Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,437 Reviews)

ReScore Reviews™ (54)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Kapolei, HI
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2020 Category: Service
Excellent Service
Service is always excellent. Staff are always courteous and professional.

RN
Randall N.
Pearl City, HI
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
TONY HYUNDAI COMES THROUGH WITH GOOD QUALITY WORK RESULTS
BRINGING MY CAR IN FOR SERVICE AT THIS DEALERSHIP AND RECEIVING THE BEST SERVICE IS ONE THING THAT I CAN COUNT ON ALWAYS. THE HANDLING OF MY SERVICE APPOINTMENT FROM POMAI ANDTHE SERVICE PERSONNEL AT TONY HYUNDAI IS NOTHING SHORT OF EXCELLENT! KEEP UP THE FINE WORK.

Verified Customer
Mililani, HI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Waipio Hyundai Service Department
Also so friendly and helpful. Keep up the great work.

JS
James S.
Honolulu, HI
2009 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
timing belt
The work was done swiftly and professionally. Ashley Chow was most helpful during the whole evolution.

JN
James N.
Waipahu, HI
2019 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Body work
Brought car in on the scheduled date after receiving the estimate. Everything was straight forward.all questions asked and answered. Paint in the damaged area matches the rear door and bumper. Looks like brand NEW. Thanks Tony Hyundai

Verified Customer
Pearl City, HI
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Service
Excellent service provided by Gina, as usual.
Mahalo
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

JC
Jacqueline C.
Mililani, HI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Great service
Staff are professional but friendly and competent. They listen to your issues.
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

AO
Aaron O.
Alta, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2020
Best
Service rep Justice was pleasant and welcoming
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Aiea, HI
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Great service
None
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

DV
Debbie V.
Ewa Beach, HI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Great Customer Service
Always appreciate the staff's attentiveness to customers, especially with the recent pandemic, areas are not only set up for social distancing, but continue to keep me updated on what will be done on my vehicle. Justice has been my consistent Service Advisor and I am never disappointed with the staff at Tony Hyundai Waipio. Keep up the outstanding work.
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Ewa Beach, HI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Oil change
Not too long of wait! Staff was very helpful, especially Gina.
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

RA
Robert A.
Laie, HI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
The workers
Good service and help with discounts.
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

MT
Michele T.
Aiea, HI
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Customer service
Excellent service from sales to maintenance
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

VF
Valerie F.
Aiea, HI
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Very responsive & very courteous staff from the guy who received my car to Gina, who did all the paperwork and made sure my needs were taken care of while I waited for my safety check was completed. The cashier was also very nice.
Excellent customer service.
Miles M., Service Manager from Tony Hyundai Waipio responded on 07/01/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai.
On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Ewa Beach, HI
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2020 Category: Service
Great service
Quick oil change and simple check , great service
Miles M., Service Manager from Tony Hyundai Waipio responded on 06/29/2020

On behalf of everyone at Tony Hyundai, we would like to thank you for taking the time to complete our survey regarding your recent visit. We review every single response received and your feedback truly makes a difference.
Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm