Tony Hyundai Waipio

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808-679-3400
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Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2655 Reviews

5 star
81%
4 star
12%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (32)

ReScore
Overall Rating 4.46875/5Overall Rating 4.46875/5Overall Rating 4.46875/5Overall Rating 4.46875/5rating 4.46875
Original
Overall Rating 2.1875/5Overall Rating 2.1875/5rating 2.1875rating 2.1875rating 2.1875
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

FC
Francisca C.
Waipahu, HI
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Satff are efficient
Very good services
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha Francisca, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
LS
Lisa S.
Mililani, HI
2016 Hyundai Elantra Gt
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2018 Category: Service
not happy with hyundai
seems like every time we need service there are various issues
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Milies Miller
Service Manager
mmiller@tonygroup.com
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
HK
Heather K.
Ewa Beach, HI
2008 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Good service, need better communication
The service was good, timely and expenses were as expected. I was disappointed that a knowledgeable member of the service team did not meet with me to go over recommendations. When you’re given recommended repairs of over $6,000, it would be nice to have a consultation with a service technician. It makes me distrustful of the entire list.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha Heather, we appreciate you taking the time in leaving us a review. Your feedback is very important to us and will help us improve our services. Thank you for servicing your vehicle with us. We hope to see you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Kapolei, HI
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great Service
Best service I've experienced. Everyone is warm and welcoming.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha! Thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
LH
Ludwig H.
Kapolei, HI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Your service was excellent
The people that work there good customer service
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha Ludwig, thank you for the 5 star review. Our staff works hard to provide the best service, so we are happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See yo at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Wahiawa, HI
2011 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
8/10/18 service of my 2011 Sonata Hybrid
Always a pleasant experience when having my vehicle serviced at Tony Hyundai Waipio,
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/17/2018

Aloha! Thank you so much for the 5 star review. We are happy to hear our staff always provides a pleasant experience for you when your vehicle is being serviced. We appreciate you bringing your vehicle to us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
MK
Milton K.
Pearl City, HI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
People are friendly and vehicle was done quicker then said
Greeted with friendly staff and vehicle was promised later but was finished earlier
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/16/2018

Aloha Milton, we appreciate you servicing your vehicle with us. Our staff works hard to provide the best service. Thank you Milton for servicing your vehicle with us. We hope to see you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
IK
Iris K.
Waipahu, HI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Convenient and prompt service
Employees there are friendly and nice.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/16/2018

Aloha Iris, thank you so much fro the 5 star review. We are happy to hear our staff provided convenient and prompt service. We appreciate you servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
My car drives and feels like a brand new car!
The greeter was courteous the service writer was courteous the cashier could use a little more training in customer relations.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/15/2018

Aloha, thank you so much for the 5 star review. We are happy to hear our staff did a great job servicing your vehicle. We appreciate you taking your vehicle to our service department. See you at your next service appointment

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
ST
Stephen T.
Wahiawa, HI
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
just an oil change
Went in just for an oil change but was treated w/ excellent customer courtesy and efficiency.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/15/2018

Aloha Stephen, we appreciate you taking the time in leaving us a 5 star review. Our staff works hard to provide the best service, even if it's just for an oil change. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waianae, HI
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Administration
Thank you
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/15/2018

Aloha, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2013 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Great Service
Great place to take your can in for service, staff are very helpful and friendly.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/14/2018

Aloha, thank you so much for these kind words. Your feedback motivates our staff in continuing to work hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
NY
Nelson Y.
Waipahu, HI
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Excellent friendly service. Knowlegable staff.
Ashley was great as usual. She reviewed and explained to me the services to be done. She has my back with her expertise in quality and safety. Thank you!!!
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/14/2018

Aloha Nelson, we appreciate you taking the time in leaving us a positive 5 star review. Ashley is great and works hard to provide the best service. I am happy to hear that reflected on your last visit. Thank you Nelson for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2011 Hyundai Elantra To
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Early Opening
Like the hours of service. Courteous and friendly.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/13/2018

Aloha! Thank you so much for taking the time in leaving us a review. We appreciate you servicing your vehicle with us. We hope to see you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
DF
David F.
Ewa Beach, HI
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Helpful staff
The staff was reassuring of questionable charges and accurately described that diagnosis of faults under warranty would be deducted from the potential cost of the maintenance required.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/13/2018

Aloha David, we appreciate you taking the time in leaving us a 5 star review. We are happy to hear our staff were very detailed and helpful with taking care of your vehicle. Thank you David for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
VA
Vivian A.
Waianae, HI
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Trustworthy
Feel comfortable in calling at any time I have a question. I rely on the maintenance check=up in keeping me safe on the road.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/13/2018

Aloha Vivian, thank you so much for the 5 star review. Our staff works hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Honolulu, HI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
ASHLEY
SHE MADE ME FEEL IMPORTANT
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/10/2018

Aloha! Thank you so much for the 5 star review. Ashley is great and is always there if you have any further questions. I am happy to hear she took good care of you and your vehicle. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
JO
Jeffrey O.
Kapolei, HI
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service
Service is quick and employees are friendly and efficient,
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/10/2018

Aloha Jeffrey, thank you so much for leaving us a 5 star review. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Pearl City, HI
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Awesome service!
Ashley is always so friendly and helpful. She knows her stuff too! Answers all my questions.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/10/2018

Aloha! We appreciate you taking the time in leaving us a 5 star review. I am happy to hear Ashley provided awesome service. She is great and works hard to provide the best service. Thank you for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
CM
Christopher M.
Mililani, HI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Customer Friendly
Pomaikai is the best.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 08/10/2018

Aloha Christopher, thank you so much for the 5 star review. Pomaikai is great and works hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm