Tony Hyundai Waipio

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808-679-3400
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Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2808 Reviews

5 star
82%
4 star
12%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (33)

ReScore
Overall Rating 4.4848482/5Overall Rating 4.4848482/5Overall Rating 4.4848482/5Overall Rating 4.4848482/5rating 4.4848482
Original
Overall Rating 2.21212/5Overall Rating 2.21212/5rating 2.21212rating 2.21212rating 2.21212
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews

Verified Customer
Mililani, HI
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Customer service!
Nobody likes cutting a check for car repairs! Pomai clearly communicates the required repair options and works her magic to make those repairs as affordable as possible.
Recommended
Verified Customer
Mililani, HI
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Mrs.
Getting to the Hyundai dealership is often difficult due to cars backed up and blocking access while they wait to get into their dealership location for service.

Service woman was very good. Professional and friendly.
Recommended
Verified Customer
Waipahu, HI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Quick and painless
Service at Tony Hyundai was, as always, quick and well done. Check in was fast and easy and the wait for the car was not too long. Everyone I dealt with was pleasant and efficient.
Recommended
JP
James P.
Mililani, HI
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
HYUNDAI SERVICE
ECELENT
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/16/2018

Aloha James, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
EM
Elaine M.
Kapolei, HI
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
The service person
Ashley my writer was so wonderful . Very helpfu
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/16/2018

Aloha Elaine, we appreciate you taking the time in leaving us a positive review. I am happy to hear Ashley was so wonderful, she is great and works hard to provide the best service. Thank you Elaine for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2016 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Friendly place and great waiting room
Staff is friendly and the waiting area is clean and ample.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/16/2018

Aloha, thank you so much for taking the time in leaving us a positive review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
TT
Ted T.
Mililani, HI
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
The people, ashley wong took care of me. She always make my day when I bring my cars for servicing. She always helpful.
She always make my day when I bring my cars for servicing very helpful.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/16/2018

Aloha Ted, we appreciate you taking the time in leaving us a 5 star review. Ashley works hard to provide the best service, so I am pleased to hear that reflected on your visit. Thank you Ted for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
MB
Maurice B.
Waipahu, HI
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
AWESOME
ASHLEY GAVE ME TERRIFIC SERVICE AS ALWAYS.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/16/2018

Aloha Maurice, thank you so much for the 5 star review. Ashley is great and I am pleased to hear she always provides terrific service. Ashley works hard to provide the best service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2009 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great customer service!
Ashley is the most helpful with the best customer service!
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/12/2018

Aloha, we appreciate you taking the time in leaving us a 5 star review. Ashley works hard to provide the best service, so I am happy to hear that reflected on your last visit. Thank you for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
DW
Donald W.
Aiea, HI
2010 Hyundai Elantra To
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Outstanding Service
Ashley treats me by my first name and makes me feel like family.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/12/2018

Aloha Donald, thank you so much for taking the time in leaving us a positive review. We are very lucky to have Ashley on our team. She is great and I am pleased to hear she provided outstanding service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
DC
Dexter S C.
Waipahu, HI
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Excellence in service
Ashley uses voice and text messaging in communicating the findings of my service to understand my priorities and is able to get me to commit to wait for a part that was not in stock.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/12/2018

Aloha Dexter, we appreciate you taking the time in leaving us a positive feedback. Ashley is great and works hard to provide the best service, so I am happy to hear she provided excellent service. Thank you Dexter for being patient with us. See you at your next service visit. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Mililani, HI
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Attentive service rep
Ashley took the initiative and went out of her way to help take care of an issue I had with the finance department.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/12/2018

Aloha, thank you so much for taking the time in leaving us a review. I am pleased to hear Ashley took care of your issue. She is great and works hard to provide the best service. We appreciate you servicing your vehicle with us. We hope to see you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
CT
Carolyn T.
Mililani, HI
2012 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service
Ashley Wong was my service rep. I took my car in for an oil change and a safety check. I did not have the insurance card for Oct. and she found a way to get it on line. She will always try her best to help the customer. Ashley is polite, professional, smart and super nice. Tony Hyundai is lucky to have such a great employee..
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha Carolyn, we appreciate you taking the time in leaving us a positive 5 star review. Ashley is great and works hard to provide the best service. We are very lucky to have Ashley on our team. Thank you Carolyn for servicing your vehicle wtih us. See you at your next servcie appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Waipahu, HI
2017 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/11/2018 Category: Service
N/A
N/A
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager
808-679-3425
mmiller@tonygroup.com

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
Verified Customer
Kapolei, HI
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Very clean, friendly and helpful staff.
I would like to thank all the staff at Tony Hyundai, starting with the young lady who took a picture of my car and explain to me that someone will be calling me shortly for my information. Then Ms. Gina Kaneaiakala help me checking my car in and getting all my information and even let me know how long it will take for me to wait. WOW! Excellent customer service. God Bless you all!
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha, we appreciate you taking the time in leaving us a positive review. Our staff works hard to provide the best service, so I am pleased to hear that reflected on your last visit. Thank you so much for servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
AM
Andrew M.
Ewa Beach, HI
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
fast service
Thank You
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha Andrew, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
TM
Tammy M.
Honolulu, HI
2017 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Cleanliness
Service team goes out of their way to keep your car clean :)
Free car wash after!
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha Tammy, we appreciate you taking the time in leaving us 5 star review. I am glad you enjoy our free car wash. Thank you Tammy for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
MK
Milton K.
Pearl City, HI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Timely service
Who me was done before time promised..Staff was helpful to explain the difference from the flyer of coupons from the manufacturer to what tony Hyundai had for special...
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/11/2018

Aloha Milton, we appreciate you taking the time in leaving us a positive review. I am pleased to hear our staff were very helpful and took good care of you and your vehicle. Thank you Milton for servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
JH
Joseph H.
Waipahu, HI
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Friendly service attendant - remembers my name!
clean waiting area, good coffee
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/10/2018

Aloha Joseph, we appreciate you taking the time in leaving us a 5 star review. I am pleased to hear Ashley provided great customer service. Ashley is great and works hard to provide the best service. Thank you Joseph for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm
WF
Warren F.
Waipahu, HI
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
very good service, was explained to me very well
Ashley Wong was excellent in explaining our problem with our 2013 Santa Fe, and got it repaired within the hour.
Recommended
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/10/2018

Aloha Warren, we appreciate you taking the time in leaving us a positive review. Ashley is great and works hard to provide the best service, so I am happy to hear that reflected on your last visit. Thank you Warren for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm