Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,574 Reviews)

ReScore Reviews™ (60)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SM
Scott M.
Mililani, HI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020 Category: Service
The personnel are professional, friendly, and caring.
Gina is sooo helpful. However, an oil and filter change is getting a bit expensive.

RB
Rebecca Jean B.
Ewa Beach, HI
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
Tony Hyundai waipio
Good job.

LO
Lisa S O.
Ewa Beach, HI
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Ashley is the best!
Ashley in the service department is the best. I had my Entourage for 14 years and she helped me. Then in 2019 I got my Kona. She has helped me twice and I trust her!
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/21/2020

Your feedback is important to us and we appreciate that you took the time to complete our brief survey regarding your recent visit to Tony Hyundai which will help us to improve.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

MK
Melvin K.
Mililani, HI
2008 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Service Kudos
Ashley is consistent in her services. She is honest and reliable.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/21/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai. Your feedback is greatly appreciated. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

EY
Ei Y.
Mililani, HI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
See Ashley when you visit Tony Hyundai Waipio for service.
Service representative Ashley Wong is extremely helpful. She takes the time to make sure that your concerns are addressed and any questions you have are answered. She has great leadership qualities... she does not skirt around the issue or pass the buck. Ashley genuinely wants to make sure that the customer is taken care of... not just the car.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/20/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai. On behalf of our team at Tony Hyundai, I’d like to personally thank you for your response. Your satisfaction is important to us!

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

RD
Ronald D.
Ewa Beach, HI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
NEVER FAILS!
Service Advisors like Ashley is what makes Tony Hyundai a proud part of the Tony Group Ohana!
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai. Your feedback is greatly appreciated. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Honolulu, HI
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
Good
Friendly and fast service
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

On behalf of everyone at Tony Hyundai, we would like to thank you for taking the time to complete our survey regarding your recent visit. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Waipahu, HI
2014 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2020 Category: Service
Super Customer Service received
Service writer has been exceptional. However some of the mechanics comments/work have, at times, left a question in my mind about the workmenship.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for completing our brief survey regarding your recent visit to Tony Hyundai. Customer satisfaction is our top priority at Tony Hyundai and we value your feedback.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

JT
John T.
Honolulu, HI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Service
Clean, Atmosphere and Relaxing! CAR
Always had great service!
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for taking the time to complete our online survey regarding your recent visit to Tony Hyundai. Your feedback is greatly appreciated. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Mililani, HI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Da Best
Quick and efficient!
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Your feedback is important to us and we appreciate that you took the time to complete our brief survey regarding your recent visit to Tony Hyundai which will help us to improve.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

PO
Phyllis O.
Honolulu, HI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
October service
Your waiting area is clean and your staff are friendly. Thank you pomai.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for your feedback regarding your recent visit to Tony Hyundai! Our goal is to provide an awesome guest experience on every visit!

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

Verified Customer
Honolulu, HI
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Service rep
Pomai is great
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

On behalf of everyone at Tony Hyundai, we would like to thank you for taking the time to complete our survey regarding your recent visit. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

RH
Ruth H.
Pearl City, HI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020 Category: Service
Service
Customer service admin person. Knowledgeable, personable. Entire staff always greets and smiles.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for your feedback regarding your recent visit to Tony Hyundai! Our goal is to provide an awesome guest experience on every visit!

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

ST
Stanley T.
Mililani, HI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020 Category: Service
Great service
I appreciate the great service
Ashley is great at making you feel welcomed and updated
My only complaint is the time . It was about 3 hours for service. I wish it was not that long especially during Pandemic.
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/19/2020

Thank you for your feedback regarding your recent visit to Tony Hyundai! Our goal is to provide an awesome guest experience on every visit!

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm

WN
William N.
Mililani, HI
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2020 Category: Service
Oil & filter change
The folks were of a pleasant and professional demeanor!
Miles M., Service Manager from Tony Hyundai Waipio responded on 10/12/2020

On behalf of everyone at Tony Hyundai, we would like to thank you for taking the time to complete our survey regarding your recent visit. We review every single response received and your feedback truly makes a difference.

Sincerely,
Miles Miller
Tony Hyundai Service Manager
808-679-3425

Schedule Service Online:
http://www.hyundaiwaipio.com/schedule-service.htm