Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

624 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Orchard Park, NY
Ford Focus
Verified Customer
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11/16/2018
Excellent service
Great service.

MS
MIKE S.
Hanover, NY
Saturn VUE
Verified Customer
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11/13/2018
Always reliable and great service!
Had the Vue in for a check engine light and Tom and his crew quickly diagnosed the issue. Had the part replaced, snow tires put on for good measure and all done in a couple hours. Since part was replaced, my fuel mileage has significantly increased and I couldn't be happier! 2008 Saturn Vue right out of the dealer should be getting 22MPG City & Hwy combined, I'm getting 22.87MPG, fantastic! Thank you Tom for your great work and also for your great service as always! I recommend Tom and his crew at Top Gun Automotive to everyone and I will be a lifelong customer!

KZ
KATHY Z.
Orchard Park, NY
Lexus RX 330
Verified Customer
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11/13/2018
Keeping it running....
Top Gun is named that for a reason....tops is servicing my vehicle which is in its 14th year on the road! And staff is always a pleasure to deal with....

JD
John D.
West Seneca, NY
Subaru Impreza Sedan
Verified Customer
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11/09/2018 Category: Service
Spoke with Sue. She said that they have been going to the place for several years and they are always awesome.
This review was collected via phone interview by Customer Research Inc.

CB
CAMILLE B.
Blasdell, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great service
Great service and the job done right!

JM
Joan M.
Blasdell, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Joan said they are excellent, reliable, friendly and they do great work.
This review was collected via phone interview by Customer Research Inc.

JP
Jacqueline P.
Orchard Park, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jacqueline said they are very informative and did only what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

AP
Adam P.
Buffalo, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Adam said the service was great.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Hanover, NY
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Top Service at Top Gun Automotive!
Took my vehicle in for an oil change and inspection and as always, Tom dropped me off at work a few minutes away while he took my car in. Less than an hour later Tom called to say it was all done. Tom picked me up at lunch and brought me back to get my car. This is old school service at it's finest. Tom and his staff are very friendly, professional and dedicated to their customers. I wouldn't take my vehicle anywhere else and always recommend them to everyone! Thank you Tom!

JS
Judy S.
West Seneca, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Judy said that she is always satisfied and happy with the business.
This review was collected via phone interview by Customer Research Inc.

EG
Evelyn G.
Hamburg, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Evelyn said that the service at this business was just awesome.
This review was collected via phone interview by Customer Research Inc.

MM
MARY M.
Orchard Park, NY
Ford Taurus
Verified Customer
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10/12/2018
Reliable
Top Gun came through for our family again. My daughters car broke down and they had back to us in 2 days. Thank you!

BP
BOB P.
West Seneca, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Service, helpful and honest.
I have been dealing with Top Gun for better than 20 years. They have great communication with their customures. I have been taking my cars there and always have had great service. They are not looking to put you in the Poor house.

TO
TOM O.
West Seneca, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Clean, friendly service.
Tom and his staff runs a great operation!

KG
Karen G.
Buffalo, NY
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10/02/2018
Friendly, efficient and good workmanship
Always a pleasure doing business with Tom and Jim. They are efficient, accommodating and on time.

KG
KAREN G.
West Seneca, NY
Kia Soul
Verified Customer
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10/02/2018
Friendly, efficient and excellent workmanship
Always a pleasure doing business with Tom and Jim. They are so accommodating. The work is done efficiently and on time.

JG
John G.
Blasdell, NY
Chevrolet Silverado 1500
Verified Customer
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09/28/2018 Category: Service
John said the business is conveniently located. They do great work and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

RL
Rob L.
Buffalo, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Rob said they were good. They got him and out. He was happy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orchard Park, NY
Chevrolet Cobalt
Verified Customer
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09/27/2018
Fast and Friendly
Dropped off my car in the morning to have it looked at for what I suspected was a bad wheel bearing. Got a call confirming my suspicions a few hours after they opened with a reasonable quote and a promise to have it done within the next couple hours. Sure enough, they had everything done when they said they would. Tom was very polite and professional. I'll definitely be having future work done here.

HC
Halie C.
New York
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Halie said she appreciates them being so kind, helpful and specific. They were very detailed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 624 in total