Torrington Hyundai

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860-489-0471
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(808 Reviews)
5 star
81%
4 star
11%
3 star
3%
2 star
2%
1 star
1%

ReScore Reviews™ (22)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review 16 days ago

Reviews

TS
Terri S.
Wolcott, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021 Category: Service
Great and fast service
I had to bring my car in for a recall and was told my car would take about an hour. It was done in less than and hour. Also, the staff was very friendly.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 04/30/2021

Thank you Terri for your review. Have a great weekend.

Verified Customer
Winsted, CT
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021 Category: Service
a
a
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/27/2021

Thank you for your review. Have a great day.

Verified Customer
Burlington, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021 Category: Service
Tucson owner
Love my Tucson. Staff has been great. Service is courteous and on time. No unexpected fees.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/26/2021

Thank you for your review. Have a great day.

FD
Francis D.
Torrington, CT
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Service
Scheduled Maintenance Review
Everything was done right on time and actually done slightly faster than was quoted. Great job and very friendly service.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 04/14/2021

Thank you Francis for your review. Have a great day.

Verified Customer
Winsted, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2021 Category: Service
Good job!!
I had a recall notice.... when I called service department it was fully explained. I brought the car in and service department was awesome .. repair done in time stated..waiting room clean and comfortable!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/14/2021

Thank you for your review. I see you had a great visit but a 4 star rating in Hyundais eyes is failing. I hope you can return this survey with a 5 star rating. Thank you. Have a great day.

PC
Patricia C.
Torrington, CT
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021 Category: Service
Never disappointed
I have been going to this dealership for years and there are never problems.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 04/09/2021

Thank you Patricia for your review. Have a great weekend.

FS
Ferenc S.
Torrington, CT
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021 Category: Service
Great service
I return here, once my car has an issue or after other shops mess up the repair and I need real expert opinion.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 03/18/2021

Thank you Ferenc for your review. It helps us a lot.

NV
Namir V.
Torrington, CT
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021 Category: Service
Great
The best service.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 03/15/2021

Thank you Namir for your review. We appreciate your business. 

KM
Kenneth M.
Torrington, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021 Category: Service
excellent service as always
Torrington hyundai for years gave us excellent service Will always go there for our automotive needs
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 03/11/2021

Thank you Kenneth for your review. Have a great day.

DH
Danise H.
Winsted, CT
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021 Category: Service
Best Hyundai Dealership around
I have purchased approximately ten cars from this dealership and they always have the best deal around. Having bought that many vehicles from one place shows my loyalty to this dealership.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 03/11/2021

Thank you Danise for your review. We appreciate your business. 

JA
Joseph A.
Torrington, CT
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021 Category: Service
Home Town service
Steve is always awesome!! Service was great.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 03/04/2021

Thank you Joseph for your review. Always a pleasure. 

Verified Customer
Burlington, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021 Category: Service
Alfanos Torrington Hyundai is like an extended family
We have been dealing with Alfanos Torrington Hyundai for over 20 years and have bought in excess of 7 cars - That should tell you how we feel about working with them. Both in sales and the two guys in Service (Steve and Larry) the people are actually 'honest' - and I say that because of the bad rap that car salesmen have had though the years - (and we did experience that in other places before we found Alfanos) - (One man who was outstanding in sales was "Dexter" and to this day, his absence brings tears to our eyes)
We always feel a sense of transparency - and a no nonsense approach to working with someone who understands our needs and limitations - So YES - Torrington Hyundai is high rated for us
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 02/22/2021

Thank you for your review it helps us a lot. Have a great week. 

RB
Robert B.
Torrington, CT
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
Local
Very professional, courteous, listened to my situation
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 02/09/2021

Thank you Robert for your review. Have a great week. 

FH
Flora H.
Amenia, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021 Category: Service
Excellent service
I am a long time customer of Torrington Hyundai and have always been very satisfied
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 02/03/2021

Thank you Flora for your review. It helps us a lot. 

MH
Maryjane H.
Torrington, CT
2007 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021 Category: Service
always happy
I always had quality work on my vehicle over the years at Torrington Hyundai. This is my 2nd vehicle bought from them, and I will likely buy my next vehicle from them, too.
Recommended
CD
CHRISTOPHER D. from Torrington Hyundai responded on 01/30/2021

Thank you Maryjane for your review. Have a great day.