Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

83 Reviews

99% Would Recommend
Latest Review almost 3 years ago

Reviews


KB
Keisha B.
Washington
Subaru B9 Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Keisha said this business was very helpful. They were very good at making sure everything was taken care of and at letting her know what was going on.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Washington
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Craig said this business provided excellent customer service and the repairs were quick. Overall, he was satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Washington
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Brian said the mechanics, John and Shane, do great work. They are very knowledgeable and he trusts them.
This review was collected via phone interview by Customer Research Inc.

GN
Galen N.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Galen said the employees of this business were very helpful.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Tacoma, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Paul said they are great and handle everything well.
This review was collected via phone interview by Customer Research Inc.

VC
VINCENT C.
Tacoma, WA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016
They seem honest about work that needs repairs on my vehicle
I understand that repairing a vehicle is not cheap the prices is just a bit above higher then expected, but otherwise this shop does a great job repairing my vehicle.

DL
Dj L.
Tacoma, WA
GMC Rally
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
DJ said they took care of her vehicle quickly for a fair price.
This review was collected via phone interview by Customer Research Inc.

LH
Landon H.
Tacoma, WA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016 Category: Service
Landon said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JK
Jessie K.
Tacoma, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Jessie said this business provides good service, and they are honest.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Lakewood, WA
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
Gary said this business always takes care of his vehicle. This business does a great job.
This review was collected via phone interview by Customer Research Inc.

AT
Alice T.
Tacoma, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Alice said the service provided by this business was great. The employees were very courteous. She was very satisfied with her overall experience.
This review was collected via phone interview by Customer Research Inc.

SC
Shag C.
Washington
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015 Category: Service
Shag said this business is the best. They do good work.
This review was collected via phone interview by Customer Research Inc.

RT
Randy T.
Washington
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015 Category: Service
Randy said everything worked fine.
This review was collected via phone interview by Customer Research Inc.

SL
Susan L.
Tacoma, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Susan said she loves the business and John is a man of integrity and a gentleman. She waited with her vehicle at the business for five hours and it was a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Washington
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2015 Category: Service
Chris said this business has his vehicle to repair his power steering problem but they did not provide a rental. They towed his vehicle from his house but they drove it which uses his gas. He has not heard from them yet and they did not do a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Dwight M.
Washington
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Dwight said the staff at this business was friendly and they handled things well for him.
This review was collected via phone interview by Customer Research Inc.

DP
DAN P.
Steilacoom, WA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015
Best Service in Town
These friends have serviced my vehicles for over 8 years. So, they continually keep an eye on areas of potential concern identified previously. When the time is right for a repair they point it out, not before; and they don't constantly do a sales pitch for something. If you want your vehicle serviced by people you can trust, make sure you take it to Total Performance.

RS
Russ S.
Tacoma, WA
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Russ said the business provided great service. They are honest, reliable and awesome.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Washington
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Chris said this business provided good service at a fair price.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Puyallup, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Mike said this business has always done a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 83 in total