Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Rodney W. on 11/29/2012
Rodney said he wasn't promised a time when he would get his vehicle back, but they had it for a week when the problem was simple. He chose not to be more specific. Rodney stated they had it for a week because his vehicle was there on Thanksgiving, and the insurance took a long time getting to this business to check out the damage. Rodney mentioned he was 80 percent satisfied with this business's communication, but had the following issue. He explained this business called to tell him his vehicle was ready, but then changed their minds. He chose not to elaborate. Rodney concluded, this business called him when anything important came up, but he called them every day.
Service Date: 11/28/2012
Review Created: 11/29/2012
This review was collected via phone interview by Customer Research Inc.