Town & Country Ford Body Shop

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1196 Reviews

97% Would Recommend
Latest Review 11 months ago

Review for Town & Country Ford Body Shop
Joy D. on 06/07/2011
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with April. She said the hood was not lined up properly and there are bubbles in the paint which will eventually chip and peel. She will be bringing the vehicle back to have the problems corrected. She was not kept adequately informed. They did not contact her with updates during the repair process. She was not satisfied with the communication. She asked them to check a scraping noise which seemed to be associated with the brakes. They ignored her request. When the vehicle was returned to her, the console was dirty and the leather was stained. She would not recommend them for the reasons previously stated.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/07/2011
This review was collected via phone interview by Customer Research Inc.