Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Dana L. on 11/06/2014
Spoke with Kevin. He said he had to take the vehicle back because he was having problems with the front end axle. When he asked why the axle was not inspected, the technicians blamed it on the service staff and vice versa. The repairs took about ten days longer because the business was slow at getting the paperwork for a supplemental payment to the insurance company. He had to keep calling and asking about the repairs and he never received calls informing him of any changes. Due to this experience, he would not recommend the business to others.
Service Date: 10/06/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.