Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
John B. on 02/05/2015
John said he was in for warranty work. This business was to have the vehicle ready in a day but they were not able to get the work done. The vehicle was not ready until the following day. They did not call to communicate the vehicle would be delayed. He had to go to the business to check on the status of the repair. He was not given a reason for the one day delay. An estimate was not required because he was in for warranty work. The communication did not meet his satisfaction because of what has already been shared.
Service Date: 01/29/2015
Review Created: 02/05/2015
This review was collected via phone interview by Customer Research Inc.