Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Amy S. on 02/21/2014
Amy said this business made everything easy. Ben, the person who helped her with everything, did everything she asked, including fixing a ding, which she paid out of pocket for because it was separate from the accident. In the beginning of the repairs she was kept adequately informed during the repair process. Ben called her with status updates, but a couple of days went by without him calling her when he was contacting the insurance to get the okay for additional repairs. She had to initiate phone contact with him to find out what was going on. She has already recommended this business for repairs.
Service Date: 02/10/2014
Review Created: 02/21/2014
This review was collected via phone interview by Customer Research Inc.