Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
James M. on 07/25/2014
Spoke with Beverly. She said this business did a good job. They were really responsive. She will be taking the vehicle back for unrelated work and since they forgot to fix the driver side headlight, they will take care of that for her. She waited an additional week but was not given a reason for the delay. She was not satisfied with the communication because she was going to go pick it up at the promised time but decided to call ahead first. She found out then that it was not ready. They could have done a better job of letting her know there was a delay. They adjusted the bill for this inconvenience.
Service Date: 07/18/2014
Review Created: 07/25/2014
This review was collected via phone interview by Customer Research Inc.