Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

415 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago

Reviews


MB
Max B.
Dunkirk, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Max said they did a pretty good and so far so good.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Dunkirk, MD
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Richard said this business provided exceptional service and great communication.
This review was collected via phone interview by Customer Research Inc.

MR
Matthew R.
Dunkirk, MD
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Spoke with Paula. She said they are the best. They are honest, they go out of their way to fix the problem and they communicate with the customer. They have saved them money and she appreciates them a lot. She highly recommends this business and she likes the waiting area. This business is knowledgeable and trustworthy.
This review was collected via phone interview by Customer Research Inc.

CC
Craig C.
Owings, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016
Great service
Knowledgeable and super competent car guys. I wont trust my 68 Nova SS to just anyone.

CW
Chris W.
Owings, MD
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2016 Category: Service
Spoke with Chris. She said the service was good but she had to wait in the waiting room for 90 minutes and the room reeked of cigarette smoke.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Owings, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2016 Category: Service
Spoke with Kathy. She said she would recommend this business. They do good work.
This review was collected via phone interview by Customer Research Inc.

TK
Tiffany K.
Shady Side, MD
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016 Category: Service
Tiffany said she is happy with the service at this business. They go above and beyond and makes sure there is a loaner vehicle ready for her.
This review was collected via phone interview by Customer Research Inc.

AA
Akbar A.
Dunkirk, MD
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016 Category: Service
Akbar said the price was a little bit too high.
This review was collected via phone interview by Customer Research Inc.

EL
EDWARD L.
Dunkirk, MD
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016
once again town square came through.
I was on my way to work I had a flight to catch in two hours. Of course when you don't need things to go wrong they do, thanks Murphy. I was broke down on the side of the road, made a call to town square. They immediately sent a car for me to take and towed my car and took care of the repairs while I was out of town. You don't get service like this at very many places.
Paul B., owner from Town Square Auto responded on 02/05/2016

THANKS FOR THE KIND WORDS


AR
Albert R.
Huntingtown, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Albert said the business was very good, they check out everything, and give good recommendations.
This review was collected via phone interview by Customer Research Inc.
Paul B., owner from Town Square Auto responded on 02/05/2016

WE KNOW YOU HAVE CHOICES WE TRY VERY HARD TO BE YOUR CAR REPAIR CHOICE THANKS


RB
ROBERT B.
Dunkirk, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2016
Town Square Auto: Proffessional service with a caring and courteous staff
We have been a client of Town Square for over 10 years and have always been treated like family. Paul and all of the technicians have always provided top notch service whether it be a simple oil change or more detailed and complex repairs. Estimates were always provided and explained clearly and thoroughly. Whenever there were multiple repairs we were always given multiple options with pricing to fit into our budget
Paul B., owner from Town Square Auto responded on 02/05/2016

YOU GUYS HAVE BEEN COMING TO US FOR A WHILE AND I CANT TELL YOU HOW MUCH OF A PLEASURE IT IS TO SERVE YOUR CAR NEEDS THANK YOU VERY MUCH


JC
JACK C.
Dunkirk, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016
Great customer service and friendly staff
Had front brakes replaced. Actually cost a bit less than quoted. Always friendly and helpful staff who do great work. Thanks!
Paul B., owner from Town Square Auto responded on 01/19/2016

ALWAYS A PLEASURE THANKS AS ALWAYS FOR COMING IN


TG
Tom G.
Maryland
Chevrolet Nova
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Tom said the business provides good service. The employees are pleasant and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RM
Ray M.
Lothian, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Ray said the service provided by the business was good.
This review was collected via phone interview by Customer Research Inc.

KS
Katherine S.
Dunkirk, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Katherine said the business does good work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Paul B., owner from Town Square Auto responded on 01/15/2016

THANKS FOR THE WORDS OF ENCOURAGEMENT APPRECIATE YOU COMING IN


BJ
Brian J.
Lothian, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016 Category: Service
Brian said this business treats him like he matters, and Jose is the best.
This review was collected via phone interview by Customer Research Inc.
Paul B., owner from Town Square Auto responded on 01/15/2016

APPRECIATE THE KIND WORDS THANKS FOR USING US MUCH APPREIATED


MB
MIKE B.
Lusby, MD
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2016
tire balance
Recently rotated tires and noticed steering wheel shimmy. Had front tires re-balanced, all good. Nice job.
Paul B., owner from Town Square Auto responded on 01/14/2016

thanks for coming in we appreciate everyone in our community if it wasnt for you all we would not be here


EM
Eric M.
North Beach, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Eric said they did a great job. He was in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Paul B., owner from Town Square Auto responded on 01/14/2016

glad we could take care of servicing your jeep


DD
Dale D.
Owings, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016 Category: Service
Dale said they did what he wanted them to do and were quick.
This review was collected via phone interview by Customer Research Inc.

TB
Ted B.
Dunkirk, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Ted said this business always treats him great, they have good prices and they do good work.
This review was collected via phone interview by Customer Research Inc.
Paul B., owner from Town Square Auto responded on 01/11/2016

thank you for thinking of us


Displaying Review 341 - 360 of 415 in total