Towne Ford

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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,012 Reviews)
5 star
89%
4 star
5%
3 star
1%
2 star
1%
1 star
1%

ReScore Reviews™ (10)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
97% Would Recommend
Latest Review about 2 hours ago

Reviews

TS
TOD S.
East Aurora, NY
Ford Mustang
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
The Works
Quick, quality, friendly service.
Recommended
AN
ANNA N.
Hamburg, NY
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
My 1st experience with my new Edge purchased at Towne Ford.
Very friendly and very dedicated to their work. Very thorough . "Carlos", the greeter, checked every thing including my computer account. Making sure everything was set up properly. All questions were answered with a smile and an interested concern to get it right. He made a great first impression.
Recommended
Verified Customer
East Aurora, NY
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
Great Service
The service is always consistently excellent. Scheduling on-line couldn't be more convenient and the people at Towne always do a great job!
Recommended
AM
ANTHONY M.
West Seneca, NY
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Great Service
Only had an Inspection today but in and out very quickly.
Recommended
SY
Steve Y. from Towne Ford responded on 11/30/2020

Thank you for your review! Have a nice day.

TF
THOMAS F.
Amherst, NY
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
The people
Always great service
Recommended
SY
Steve Y. from Towne Ford responded on 11/30/2020

Thank you for your review! Have a nice day.

FY
FREDERICK Y.
West Seneca, NY
Ford RANGF
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Excellent and timely service
The underwriter Cathy for the blue team took excellent care of making sure that my car was taken care of. She found that it needed to be checked for a recall I wasn’t aware of. She made sure the mechanic was aware that it needed to be checked out as well as making sure I had a loaner vehicle during the time needed to check the recall out.
Recommended
SY
Steve Y. from Towne Ford responded on 11/30/2020

Thank you Fred! We appreciate your positive feedback. Have a nice day! 

Verified Customer
Blasdell, NY
Ford EcoSport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2020
Professionalism
Professional and Friendly
Recommended
Steve Y. from Towne Ford responded on 11/30/2020

Thank you for your review. Have a nice day! 

ML
MATTHEW L.
Webster, NY
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
GREAT SERVICE!
GREAT SERVICE AS ALWAYS
Recommended
RW
RALPH W.
Hamburg, NY
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Very good location availability... and choice of vehicles.
Starting and ending with the attention given me by Joe(Bauer) it was a quick and pleasant experience.
My 2nd go around with Towne.
Recommended
Verified Customer
Angola, NY
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service/Repair
Service and repair was quick. Dropped off vehicle the day before a am appointment and was ready early next day.
Easy drop off - easy pick up
Recommended
Verified Customer
West Seneca, NY
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service
Excellent service. Very helpful.
Recommended
KG
KEVIN G.
West Seneca, NY
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Brakes
Great job. Got me in fast and had it done quickly!!
Recommended
KD
KEVIN D.
Orchard Park, NY
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020
Everyone is openly truthful.
Great service never have a problem thanks again
Recommended
DL
DONALD L.
Buffalo, NY
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Kathy was very knowledgeable and pleasure work with.
Very happy with the service and wait time.
Recommended
SN
STEPHEN N.
West Seneca, NY
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Quick and efficient
Always a nice experience to have car serviced at Towne Ford.
Recommended