Reviews
AG
AMY G.
Eden, NY
Ford Escape
Verified Customer
Friendly, easy and convenient
Curtesy rides, easy drop off, clear instructions. Never feel pressured or as if something fixed didn’t really need it. Honest, helpful and friendly staff.
Recommended
Steve Y. from Towne Ford responded on 04/18/2019
Thank you Amy! We appreciate your positive feedback. Have a great day!
LD
LORRI D.
Hamburg, NY
Ford F-150
Verified Customer
Quick
Quick and no wait..
Recommended
Steve Y. from Towne Ford responded on 04/18/2019
Thanks Lorri!
Verified Customer
Blasdell, NY
Ford Escape
Verified Customer
Towne auto orchard park
The personnel is great!
Recommended
Steve Y. from Towne Ford responded on 04/18/2019
Thank you!
VF
VINCENT F.
Elma, NY
Ford Escape
Verified Customer
5 star service
Patrick was courteous, helpful and totally forthcoming with current offers and rebates that were available on the day of my visit for "The Works" service and a New York State inspection. His friendly banter with customers is unique and has been consistent in all previous visits to Towne Ford/Quick Lane in Orchard Park New York.
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you for sharing your positive feedback Vincent!
DP
DENNIS P.
West Seneca, NY
Ford Focus
Verified Customer
Friendly people concern staff, plenty of people that give help I never lost faith in the people around me cuz I knew these are the same
Great service friendly people
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you Dennis!
MS
MARK S.
Lake View, NY
Ford F-150
Verified Customer
2019 Inspection and 30K Maintenance
Adam and team at Towne, Inspected and performed the 30K Maintenance on my 2017 F150 Pick-up with professionalism and customer service in mind. This excellence, my family has grown to expect, is the reason why we keep returning to Towne.
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you for your review Mark!
MS
MERLE S.
Batavia, NY
Ford F-150
Verified Customer
Service Department
Randy was very helpful. Very friendly and he knows his job. My service/oil change was done in a timely manner and I was very satisfied.
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you Merle!
PH
PAUL H.
Buffalo, NY
Ford Escape
Verified Customer
Service visit
I had a little issue and Brian took care of it right away!Out standing
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you Paul!
Verified Customer
West Seneca, NY
Ford Fusion
Verified Customer
Staff
Always friendly and professional staff
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you!
DP
DAVID P.
East Aurora, NY
Ford Escape
Verified Customer
NYS inspection
Randy and the team provided excellent service.
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you David!
DT
DAVID T.
Orchard Park, NY
Ford Escape
Verified Customer
Quick lane
Thorough, professional, and did not encourage additional work that was not needed.
Recommended
Steve Y. from Towne Ford responded on 04/17/2019
Thank you David!
RO
RAFAEL O.
Blasdell, NY
Ford Edge
Verified Customer
The service is great
I like the way they work on my car
Recommended
Steve Y. from Towne Ford responded on 04/15/2019
Thank you Rafael!
LT
LORETTA T.
Hamburg, NY
Ford Focus
Verified Customer
Great service
They got my daughter's car in very short notice while she was home from college for only 1-1/2 days. They were very speedy in the repairs and inspection and great at communicating status! Thank you!
Recommended
Steve Y. from Towne Ford responded on 04/15/2019
Thank you for your positive feedback Loretta!
TC
THOMAS C.
West Seneca, NY
Ford F-150
Verified Customer
Service as expected.
Satisfied with my service experience at Towne Ford.
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thank you Thomas!
MC
MARK C.
Caneadea, NY
Ford F-150
Verified Customer
Great Service!
Randy of the green team always goes above and beyond!
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thank you Mark!
Verified Customer
Alden, NY
Ford F250
Verified Customer
Great experience
Professional staff, well educated in their products
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thank you!
WS
WILLIAM S.
Buffalo, NY
Ford Edge
Verified Customer
ReScore Review™
Correct Review
You did a GREAT! job,the original review was to be five stars!.my error.
Recommended
Original Review
Patrick
Great service!
Recommended
Jay L. from Towne Ford responded on 04/09/2019
Thanks for your review and the nice comment. Is it possible that you meant to give a 5-star rating which is good instead of a 1-star rating which is not so good? We'd really appreciate a re-score if that's the case. Thanks again for your time and your business.
WH
WILLIAM H.
West Seneca, NY
Ford Explorer
Verified Customer
oil change
stopped in , got my oil changed, was taken care of quickly
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thank you William!
Verified Customer
West Seneca, NY
Ford Escape
Verified Customer
Professional and fast service
The team at Towne Ford is always polite and professional. The service department always has me in and out quickly. They do an excellent job keeping me informed about my vehicle so I can be prepared for upcoming maintenance.
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thanks so much! We appreciate your positive feedback!
LL
LAURA L.
Depew, NY
Ford Fusion
Verified Customer
service
fast efficient and courteous
Recommended
Steve Y. from Towne Ford responded on 04/11/2019
Thank you Laura!