Towne Ford

2016 Ford Fusion wouldn't start. 5th time this has happened. First 3 times it was in my garage and I jump started it myself. 4th time as in Florida and had to call Ford roadside assistance to jump start it. It wouldn't hold a charge so I drove it to a Ford dealer down there. They said the battery was shot and wouldn't hold a charge and put in a new one under warranty. That was 4 months ago. Last week my remote car door opener wouldn't even work and I used the key to open the door. Car wouldn't start. Called Ford roadside assistance again and had it jump started but it wouldn't start after the charge. He jumped it again and I drove it to Towne Ford to get checked out and explained it was the 5th time in 2 years and 3 months that I had this new car and it wouldn't start. They checked it out, load tested it and found nothing wrong and charged the 4 month old battery and I had it 2 days later. If you Google Fusion dead battery there are many people that this has happened to over the years. There is something wrong with the car and Ford needs to address it on a national basis as it seems to be a common occurrence. Perhaps a recall is in order. Towne did their best and got it running but the problem runs deeper than just recharging the battery and load testing it.

fast courteous service
Complete explanation of your problem

Green Team (Anthony) did an awesome job! Had full 30K maintenance done on my 2014 Escape as well as front brake work. The service was excellent!

Zeroed in on issue and it is an issuse no more!

Every thing went well ,my vehicle was repaired on warranty with no problems ahead of schedule,thanks

High quality of service - attention to detail - prompt - courteous

Excellent service,service manager couldn't have been nicer

You are treated well; haven't had a problem with anything they fixed.

Waiting area is decent, coffee provided. Wait time for the type of work they did is typical.

Would recommend Towne Ford to others.

Paul went out of his way delivering 2019 Mustang. Amazing experience.

Had trouble with my F150 brakes, called my service provider Randy and was put on the schedule and was back on the road in 2 hours. Great mechanics.

I had a tire that was losing air. The employee told me that it may be an hour or two for them to fix the tire. I waited in a clean, safe and friendly area and was out in one hour. This is great service for not having an appointment.
Thank you and please keep up the great work!

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Friendly place and great repairs.

Towne’s service department completed my warranty repair without any hassle

After making an appointment 2days earlier . I came to get my oil changed and found No one in the office and no cars on the lift. I still had to wait 45min before they even started the work. HORRIBLE, TERIBLE SERVICE. Still mad about it. Time for change.

Friendly knowledgeable service advisors and techs

They fit me and and were able to do an oil change as well. They are very accommodating and professional

Excellent service.

Always a pleasure to visit the Towne Ford Quick Lane for good service!!!

Ron Freier was the one who got me my Ford Fusion lease 3 years ago. He got me a great deal then which is why I decided to return to him this year when my lease was up. I am so happy with my Ford Escape. Ron worked hard to make sure to get me my Escape on Black before the month ended. I am very pleased with Towne Ford and I will recommend them to my friends and family.