Towne Ford


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

2114 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
97% Would Recommend
Latest Review about 18 hours ago
SEAN D. on 11/24/2017
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"The People"
Awesome Dealership!
Vehicle: Ford C-Max Energi
Category: STATES KEY FOBS START VEHICLE,BUT REMOTES INOP ON BOTH KEYS
Service Date: 11/22/2017
Review Created: 11/24/2017 06:02 AM
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Steve Y. at Towne Ford responded on 11/24/2017

Thank you for revieing us Sean! Please let us know if we can do anything else for you!

LAURIE A. on 11/19/2017
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"Repairs"
My repairs were explained to me and I was treated very fairly as they noticed I had this same repair done in the past. Took care of everything I needed taken care of.
Vehicle: Ford Explorer
Category: Multi-Point Inspection - Cars and Light Trucks. Perform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/18/2017
Review Created: 11/19/2017 04:25 PM
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Steve Y. at Towne Ford responded on 11/20/2017

Thank you for your review! Let us know if there is anything else that we can do for you.

ELLEN B. on 11/18/2017
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"Towne Ford Quick Lane"
Great service, reliable, always professional and friendly.
Vehicle: Ford Fusion
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/17/2017
Review Created: 11/18/2017 07:41 AM
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Steve Y. at Towne Ford responded on 11/20/2017

Thank you for reviewing us! Your feedback is always appreciated.

AMY B. on 11/18/2017
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"Service"
Very knowledgeable, friendly and fast service
Vehicle: Ford Fusion
Category: THE WORKS-LUBE,OIL,AND FILTER CHANGE,ROTATE TIRES AND CHECK BRAKES,PERFORM MULTI-POINT INSPECTION.
Service Date: 11/17/2017
Review Created: 11/18/2017 07:09 AM
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Steve Y. at Towne Ford responded on 11/20/2017

Thank you for reviewing us! 

MARJORIE G. on 11/16/2017
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"New speaker installed"
My old speaker was shot. Scheduled a time to bring in my vehicle to have a new speaker installed. It works great! Can't tell they even took the door panel off. Great job guys and thank you!!!
Vehicle: Ford Escape
Category: $100.00 DEDUCTIBLE
Service Date: 11/16/2017
Review Created: 11/16/2017 07:35 PM
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Steve Y. at Towne Ford responded on 11/20/2017

Thank you for your review! Let us know if there is anything else we can do for you!

CHERYL R. on 11/15/2017
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"I count on them to take care off my suv"
They all were great 2 workers stay over to finish my SUV thanks again for taking care of me again
Vehicle: Ford Escape
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/13/2017
Review Created: 11/15/2017 05:32 PM
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Steve Y. at Towne Ford responded on 11/20/2017

Thank you for your review. Your feedback is always appreciated!

LEONARD C. on 11/14/2017
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"brakes tires and oil changes"
always great service, friendly atmosphere, never a long wait
Vehicle: Ford Fusion
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/09/2017
Review Created: 11/14/2017 02:05 PM
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Steve Y. at Towne Ford responded on 11/15/2017

Thank you for your review! Let us know if there is anything else that we can do for you.

THERESA C. on 11/10/2017
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"Quick and reliable!"
Enjoyed conversation with staff and their expertise in completing "The Works".
Vehicle: Ford Flex
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/10/2017
Review Created: 11/10/2017 04:22 PM
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Steve Y. at Towne Ford responded on 11/13/2017

Thank you! Let us know if there is anything else that we can do for you!

BARBARA M. on 11/10/2017
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"I had to have the car inspected."
the people there are friendly, there is a nice waiting room for me to wait, and I trust the mechanics to be honest in their work.
Vehicle: Ford Taurus
Category: N.Y.S.INSPECTION-SAFETY AND EMMISSION
Service Date: 10/26/2017
Review Created: 11/10/2017 04:11 PM
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Steve Y. at Towne Ford responded on 11/13/2017

Thank you for your review! Were glad you love to take your car to us for service. Let us know if there us anything else that we can do for you!

DOUGLAS H. on 11/09/2017
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"Recent car purchase"
Sales is very responsive and helpful.
Vehicle: Ford Explorer
Service Date: 11/07/2017
Review Created: 11/09/2017 05:22 PM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you for your review!

MICHAEL A. on 11/09/2017
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"Excellent Customer Service"
I can buy a car anywhere. The price will probably be the same. The difference is service. Towne Automotive (Quick Lane) hands done has the best customer service of ANY business I’ve ever interacted with. That’s why I’ve been buying/leasing my cars here for almost 30 years.
Vehicle: Ford Explorer
Category: TIRE(S),MOUNT AND BALANCE 4
Service Date: 11/09/2017
Review Created: 11/09/2017 02:25 PM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank yiu for giving us a great review! Your feedback is always appreciated!

MICHELE G. on 11/09/2017
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"Excellent service A-Z"
Arrived for ‘the Works ‘ and door recall . Greeted right away as I pulled in and Team ready to meet with me and proceed with appointment .
Vehicle: Ford Escape
Category: Multi-Point Inspection - Cars and Light Trucks. Perform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/09/2017
Review Created: 11/09/2017 01:10 PM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you for giving us a great review! Your feedback is always appreciated!

TOD S. on 11/09/2017
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"Quick The Works"
Quick, friendly, The Works.
Vehicle: Ford Mustang
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/08/2017
Review Created: 11/09/2017 10:39 AM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you so much for your review!

NANCY G. on 11/09/2017
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"Randy in the Service Department"
Always fast and reliable!
Vehicle: Ford Escape
Category: Multi-Point Inspection - Cars and Light Trucks. Perform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/07/2017
Review Created: 11/09/2017 05:20 AM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you for your review!

PETER B. on 11/09/2017
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"Great Customer Service!!!!!!!"
As always the repairs at the collision shop on my vehicle were quick and the work is what should be expected by a dealer. But the best part of the experience is one that both my wife and I have experienced over 12 years of being Towne customers. Which is the customer service and a big thanks goes out to Dawn at the Collision shop who is always on top of things and goes above and beyond to make sure all your reasonable needs are met during the process of getting the repairs made. A BIG thank you to everyone!!!!!!
Vehicle: Ford Super Duty F-350 SRW
Category: PAINT REPAIRS AS PER ESTIMATE
Service Date: 11/08/2017
Review Created: 11/09/2017 04:31 AM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you for your excellent review of us! Your feedback keeps us motivated to give top quality service! Happy Holidays!

Verified Customer on 11/08/2017
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"Love Towne"
I have never had a bad experience here
Vehicle: Ford E250
Service Date: 11/10/2017
Review Created: 11/08/2017 03:53 PM
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Steve Y. at Towne Ford responded on 11/10/2017

We love having you! Thank you for your review.

GERALD B. on 11/08/2017
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"Energie Rapid Response Team Comes Thru "
Thanks again for the Ford Team to get me in and out in record time!
Vehicle: Ford Fusion
Category: REPLACE ELECTRONIC THROTTLE BODY PER 17B28 PROGRAM
Service Date: 11/07/2017
Review Created: 11/08/2017 07:52 AM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you so much!

KEVIN B. on 11/08/2017
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"Fixed keypad on door"
Everything went well and I was satisfied
Vehicle: Ford F-150
Category: CUSTOMER STATES APPLE IPHONE WILL NOT CONNECT TO BLUETOOTH
Service Date: 11/07/2017
Review Created: 11/08/2017 06:38 AM
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Steve Y. at Towne Ford responded on 11/10/2017

Were glad you liked working with us! Happy Holidays!

WILLIAM L. on 11/07/2017
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"GREAT SERVICE AFTER YOU DRIVE OFF THE LOT WITH GREAT PEOPLE HELPING YOU"
THE ONLY PLACE TO BUY AND SERVICE YOUR CAR THATS WAY I HAVE BEEN COMING HERE FOR 28 YEARS
Vehicle: Ford Escape
Category: CUSTOMER REPORTS CHECK ENGINE LIGHT IS ON, LIGHT WENT OFF AND CAME BACK ON,ADVISE
Service Date: 11/07/2017
Review Created: 11/07/2017 07:42 PM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you so much! We love having you as a customer!

GERALD A. on 11/06/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Lane service"
Friendly and efficient manager. Fast service.
Vehicle: Ford Focus
Category: Vehicle Check-Up - Quick LanePerform a thorough inspection of fluids, wipers, battery, tires, brakes, safety systems, and components.
Service Date: 11/06/2017
Review Created: 11/06/2017 07:06 PM
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Steve Y. at Towne Ford responded on 11/10/2017

Thank you for your review Gerald!

Displaying Review 1 - 20 of 2114 in total