ReScore Reviews™ (10)
Thanks for letting us know about your concern. After reviewing your service history it appears that, although there was a great deal of corrosion on your battery terminals, it was not the root cause of your intemittent dead battery. Corroded terminals can lead to the battery being only partialy charged by the alternator and we felt that cleaning the terminals would be the most cost efficient repair. Since that repair did not resolve your issue, and you ultimately needed a new battery, we will happily refund the cost of the first repair back to you. We're very sorry for any inconvenience this has caused. It's certainly no fun having a dead battery in the middle of winter! Thaks again for your time and your business. YOu should receive a check in the mail soon.