We are very glad to hear that you are happy with our service personnel here at Towne. Thank you for the five star rating. We look forward to seeing you again.

Sincerely,
Mike Luce, Towne Hyundai Service

Emily D.

Colden, NY

2017 Hyundai Tucson

Verified Customer

08/29/2019 Category: Service

Thumbs Up for Towne Hyundai

Always a great experience with the service department at Towne!

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/30/2019

Thank you for your kind words Emily. We are very happy that you are pleased with our service here at Towne. Thank you for the five star rating.

Sincerely,
Mike Luce, Towne Hyundai Service

Charles O.

New Port Richey, FL

2014 Hyundai Tucson

Verified Customer

08/28/2019 Category: Service

great service

only thing $10.00 higher for oil change than I pay at sun coast Hyundai where I bought my car. $10.oo more for labor????

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/28/2019

GENERALLY THE "SAVINGS" ON OIL CHANGES -IS AT THE PARTS LEVEL. AGAIN GENERALLY, LOW PRICED PARTS INDICATE NON - GENUINE PARTS BEING USED AS WELL AS ONLY A CONVENTIONAL OIL, NOT THE SYNTHETIC BLEND THAT WE INSTALLED ON YOUR VEHICLE. HYUNDAI INSTALLS ONLY SYNTHETIC BLEND (OR FULL SYNTHETIC FOR MY IONIC'S.)
WE DO APPRECIATE YOU COMING TO SEE US WHEN UP HERE FROM FLORIDA.
WISH YOU THE BEST OF HEALTH!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer

West Seneca, NY

2015 Hyundai Sonata

Verified Customer

08/28/2019 Category: Service

Hyudai Service

Staff was great, courteous and very professional. The wait time was reasonable.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/28/2019

THANK YOU FOR THE "5" STAR RATING - AND THE VERY KIND WORDS!!
MUCH APPRECIATED
MIKE LUCE
THE HYUNDAI SERVICE TEAM

William P.

West Seneca, NY

2015 Hyundai Genesis

Verified Customer

08/28/2019 Category: Service

Nothing new, same great service every time.

Another trip to Towne and their great service crew. This was only a NYS inspection but, the team was friendly and attentive. Rob, River, Jim, Lisa and the rest of the fine service team at Towne will take good care of you. We have four Hyundai vehicles in our family so we're there quite a bit. And it's something that we enjoy. Thanks guys!!!

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/28/2019

ITS A TRUE PLEASURE TO BE OF SERVICE TO THE "FAMILY"!!
ALWAYS A SMILE AND A KIND WORD, WE DO APPRECIATE!!
THANK YOU
THE HYUNDAI SERVICE TEAM

Teresa M.

Skaneateles, NY

2017 Hyundai Sonata

Verified Customer

08/27/2019 Category: Service

Car service

I was told it would be about 40 minutes to service my car. It was done in 38! Everyone is friendly and professional. A very pleasant experience!

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/28/2019

THANK YOU FOR RESPONDING TO HYUNDAI SERVICE AND FOR YOUR KIND REVIEW WE DO TRULY APPRECIATE YOUR BUSINESS.

SINCERELY, THE HYUNDAI SERVICE TEAM

Marshone S.

Buffalo, NY

2012 Hyundai Genesis

Verified Customer

08/26/2019 Category: Service

“We love Our Towne”

Always a pleasure taking my car in for service at Towne Hyundai!! Keep up the great work!!

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/27/2019

THANK YOU FOR YOUR KIND RESPONSE AND THE 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!

SINCERELY, THE HYUNDAI SERVICE TEAM

Verified Customer

West Seneca, NY

2017 Hyundai Elantra

Verified Customer

08/26/2019 Category: Service

Quick service

You can always expect quick and excellent service at Towne

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/26/2019

WE THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer

Buffalo, NY

2008 Hyundai Elantra

Verified Customer

08/25/2019 Category: Service

Great team

Always professional and got me in and out in no time

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/26/2019

THANK YOU FOR YOUR 5 STAR REVIEW. WE TRULY APPRECIATE YOUR BUSINESS.

SINCERELY, THE HYUNDAI SERVICE TEAM

Tony S.

Derby, NY

2016 Hyundai Elantra

Verified Customer

08/23/2019 Category: Service

The service staff

James was very good. He took the time to explain everything.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/23/2019

Thank you for your participation in the Hyundai Service survey.
We are glad that you are pleased with your service and with your advisor James. thank you for the five star review.

Sincerely,
Mike Luce, Towne Hyundai Service

Laura L.

Orchard Park, NY

2019 Hyundai Kona Electric

Verified Customer

08/22/2019 Category: Service

Totally lived up to the warranty on my new car.

Needed to get a replacement part for my new car and they were very accommodating and took care of the problem. I love my electric car. It might have been nice if they had washed the car or maybe charged it up before I picked it up but it seems dealers don't do that anymore.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/23/2019

We are very glad to hear that you love your electric car. We appreciate your participation in the service survey and your five star rating of our facility

Sincerely,
Mike Luce, Towne Hyundai Service

Lauren S.

Buffalo, NY

2007 Hyundai Santa Fe

Verified Customer

08/22/2019 Category: Service

Experience

While it was a tough road with my Santa Fe having to be bought back due to a recall, I had nothing short of a great experience. I mainly dealt with James and I must say he was awesome. Always kept me in the loop, explained everything in detail, and always got back to me right away. You have a great employee in James. Everyone else I dealt with was also very good, but he was exceptionally helpful.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/23/2019

We are very glad to hear that you were so pleased with your service here at Towne and with your service advisor James.
Thank you for the five star rating. We look forward to seeing you again.

Sincerely,
Mike Luce, Towne Hyundai Service

James R.

West Seneca, NY

2014 Hyundai Azera

Verified Customer

08/22/2019 Category: Service

Consistent quality service, friendly management, and the coffee is pretty good too!

Excellent service

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

Thank you for your kind words regarding our service here at Towne. We greatly appreciate the five star rating and look forward to seeing you again.

Sincerely,
Mike Luce, Towne Hyundai Service

Patricia K.

West Seneca, NY

2018 Hyundai Tucson

Verified Customer

08/22/2019 Category: Service

Fast , friendly, efficient service.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

We are very glad that you are pleased with our service department. Thank you for your kind words and your five star rating.

Sincerely,
Mike Luce, Towne Hyundai Service

Patricia T.

Blasdell, NY

2017 Hyundai Sonata

Verified Customer

08/22/2019 Category: Service

service

everything went great

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

Thank you for participating in the Hyundai service survey. We are very pleased that you like our service department. Please let us know what we can do in the future to earn a five star rating, as Hyundai considers four stars a failure.

Sincerely,
Mike Luce, Towne Hyundai Service

Verified Customer

Hamburg, NY

2018 Hyundai Sonata

Verified Customer

08/21/2019 Category: Service

Service

Everyone is friendly and they explain everything.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Dennis C.

Buffalo, NY

2014 Hyundai Sonata

Verified Customer

08/21/2019 Category: Service

Very Satisfied

I am very satisfied with the whole service process at Towne. Everything went as promised and hopefully i won't be back anytime soon. However if service is needed, i will be calling

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

HERE WHEN NEEDED, THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Deborah P.

West Seneca, NY

2016 Hyundai Tucson

Verified Customer

08/21/2019 Category: Service

They always do a great job and assess the whole car on each visit.

So grateful for the fantastic service that my husband and I always receive.

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/22/2019

AS WE ARE GRATEFUL TO HAVE YOU!!!!
THANK YOU
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Joseph F.

S Cheek, NY

2018 Hyundai Sonata

Verified Customer

08/20/2019 Category: Service

curtious , friendly, on time.

Took my car in for a oil change, nothing big. so far so good!

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/21/2019

THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Cathryn N.

Angola, NY

2016 Hyundai Santa Fe Sport

Verified Customer

08/20/2019 Category: Service

good service

always been good service

Recommended

MICHAEL K L. from Towne Hyundai Orchard Park responded on 08/21/2019

THANKS FOR DRIVING THE DISTANCE TO SEE US!!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

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3525 Southwestern Boulevard
Orchard Park, NY 14127

(716) 662-7400

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www.townehyundaibuffalo.com

About Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service.

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Towne Hyundai Orchard Park

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( 3107 Reviews )

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