Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 3067 Reviews )

ReScore Reviews™ (21)

ReScore
Overall Rating 4.7619052/5Overall Rating 4.7619052/5Overall Rating 4.7619052/5Overall Rating 4.7619052/5rating 4.7619052
Original
Overall Rating 2.5238095/5Overall Rating 2.5238095/5rating 2.5238095rating 2.5238095rating 2.5238095
98% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Review for Towne Hyundai Orchard Park

BF
Brianna F.
Buffalo, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Excellent customer service!
I'm nicely greeted and fewl very welcome when I come here. The process for getting an oil change is smooth. On this particular trip I had a crying baby as I came in and everyone was very accommodating, especially, the woman in the service department desk. I'm grateful that my service advisor is always clear, concise and cordial when I bring my Hyundai. My family in Canada are car shop owners and Hyundai service managers and when they check my car for the recommendations from Town Hyundai they tell me that my car does indeed need the repairs so I know they are truthful about the car. I love that the service advisor took his time to go over tire options with me as well and always is willing to explain things thoroughly whenever I have questions. Thanks to everyone for all.of your help and warming welcome. 😊
MICHAEL K L. from Towne Hyundai Orchard Park responded on 11/09/2019

Thank you for all your kind words regarding our service department Brianna!! We really appreciate your five star rating and look forward to seeing you again.

Sincerely,
Mike Luce, Towne Hyundai Service