Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(287 Reviews)

100% Would Recommend
93% Business Response
Latest Review about 2 hours ago
Review for Towne Volkswagen

BP
BRIAN P.
Williamsville, NY
Volkswagen GTI
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019 Category: Service
Excellent customer service
Tire mounting, alignment, NYS inspection and diagnostics for TPMS & 1-touch windows, and assessment of rust on fender for possible corrosion warranty claim. The wait time was longer than expected however the staff was very apologetic and accommodating. Their attention to detail continues to impress me (explaining the invoice, checkout efficiency, car parked ready to go).
Kristen G. from Towne Volkswagen responded on 06/21/2019

Thank you so much for understanding our timing mistake!  We will always do our best to give you the best service we can!  So glad the appointment ended up going well!