Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Neither issue could be duplicated BUT Aaron had additional checks made to continue to decipher if oil was burning or leaking. Bottom line we are to bring in the car after 650 miles and additional check on oil consumption will be done. Thank you Aaron for going several steps further to remedy the situation. Great customer service!