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Toyota of Puyallup

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)
-100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)

RO
gravatar
Raul O.
Puyallup, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/26/2015
verified customer Verified Customer
Category: Service
Good service personnel
Though the service department did what they could, they still were not able to find the reason for the sudden acceleration while stopped and in drive. As I pressed as hard as I could on the brake my 07 Tacoma kept on spinning the tires. I really don't feel safe letting my wife drive it.
Not Recommended
Rich C. from Toyota of Puyallup responded on 04/27/2015 09:48 AM

Hello and thank you so much for the feedback.  I'm sorry to hear that you feel unsafe in your vehicle.  Toyota monitors these types of customer concerns very closely.  When we received your truck and went about our diagostic processes, we had to provide Toyota (technical assistance department) with data list readings from the onboard computer, photos, and technical information.  Toyota then interprets that and tells our technician how to proceed.  In this case, we were unable to reproduce any problems and found no indication of problems in the computer system.  Unfortunately, due to that, we are restricted on what we can or cannot do.  There is a specific department within Toyota's Customer Experience Center that handles concerns related to "sudden" or "unintended acceleration."  If you'd like, I am happy to provide you the contact information to that so you can voice your concerns with Toyota directly.  I do thank you for bringing your vehicle to us and I hope you understand.  If you have any additional questions, or would like Toyota's contact information, I'm happy to help. 

Sincerely,

Rich Conley
Toyota of Puyallup 

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