Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9302 Reviews

95% Would Recommend
Latest Review 15 days ago
Review for Toyota of Puyallup
JAMIE P. on 04/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fairly quick turnaround"
Everything was fine for most part, but it would have been nice to have the backseat floors vacuumed. Seems weird to offer a car wash and vacuum and only do half the job. Especially after I spent nearly $1000 for the service. I was also under the understanding that the car rental was complimentary, but ended up paying $22. Maybe I misunderstood, but again, I spent a substantial amount on service, so these small things stood out as not perfect customer service.
Category: Service
Service Date: 04/04/2016
Review Created: 04/05/2016 08:16 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 04/06/2016

Thank you for your valuable feedback, Jamie. We appreciate your feedback, and we do apologize for any errors or miscommunications on our part. We hope your car is running smoothly. Please feel free to call us if you have any questions. Thanks!  

Kerry Sawyer
President & General Manager
Toyota of Puyallup