Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9307 Reviews

95% Would Recommend
Latest Review about 14 hours ago
Review for Toyota of Puyallup
Colleen A. on 04/03/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Colleen said communication between her and the service advisor could have been better. She was told there would be a loaner vehicle for her when she brought her vehicle in. When she got there they were all checked out. They said they would call a rental place and she could get a vehicle from them. She did not want to do that. The rental places have different procedures of handling things. They do not do it like this business does. Her service advisor should have called her to let her know there would not be any loaner vehicles from this business. This way it would give her the option of scheduling her vehicle for a different day when they have their own Toyota vehicles available. They should have given her the option by calling her. Just as she was getting ready to leave a Toyota vehicle was turned in. It did work out. Everything else was fine. She has purchased several Toyota vehicles in the past.
Category: Service
Service Date: 03/28/2013
Review Created: 04/03/2013