Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9268 Reviews

95% Would Recommend
Latest Review 5 days ago
Review for Toyota of Puyallup
JOHN M. on 07/22/2013
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"lube, Oil and Tire Rotation"
Good job on the Oil Change and Lube, however, when the rotated the tires the lug nuts were put on with an impact wrench. On Sunday when I attempted to remove the two front wheels I had an extremely difficult time. It took several attempts with a big compressor to remove the lug nuts. Someone needs to make sure they use a torque wrench whey they reinstall the lug nuts. If I'd had a flat tire in a place where I was someone isolated I'd been in a real tight spot. A supervisor needs to make sure the person rotating the tires is doing it correctly. I am not happy with this.
Category: Service
Service Date: 07/19/2013
Review Created: 07/22/2013 01:09 PM