Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9303 Reviews

95% Would Recommend
Latest Review 14 days ago
Review for Toyota of Puyallup
Greg D. on 08/06/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Couldn't identify problem. Need more seasoned mechanics."
The employees were very nice, but somewhat incompetent. More experienced mechanics would be extremely helpful, and that can only come with age.
Category: Service
Service Date: 08/05/2013
Review Created: 08/06/2013 05:52 PM
Rich C. at Toyota of Puyallup responded on 08/09/2013

Service Manager contacted customer to apologize for communication errors.  Explained to customer the reasons why services were recommended and offered a discount as apology for failing to properly advise at time of service.  Also advised customer we would use this as a learning experience to continue to make our department better.