Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9310 Reviews

95% Would Recommend
Latest Review 2 days ago
Review for Toyota of Puyallup
Eric M. on 08/09/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good efficient service, but..."
Not as good as usual. Skid plate was missing two bolts following a simple oil change, rattling all the way to Spokane and back. Had to return to Toyota of Puyallup to get the job done right the secind time.
Category: Service
Service Date: 08/07/2013
Review Created: 08/09/2013 07:26 PM
Rich C. at Toyota of Puyallup responded on 08/12/2013

Service manager emailed customer to apologize for mistake.  Will also provide a free coupon for next 5K service (included in the email) for the inconvenience of having to come back and deal with the rattle noise.  Techs notified so mistake can be avoided in the future.