Review for Toyota of Puyallup
MARY C. on 03/02/2014
""customer service" is non-existent "
i will never return to this dealership for any reason. the noise from my RAV4 is still there, and this was the third time i have brought it in for that problem. i had asked for a LOF, and it was not done and i could not stay longer because the mechanics were on their lunch break, but the service rep offered that i could return and have it done later. the receptionist could not explain the line items on my bill, and could not match those line items with the coupons i has brought wih me. her comment was "looks like you got a good deal to me." i was very disappointed that customer service does not exist here. fortunately for me, there is a closer toyota dealership to my house, and i may use them in the future.
Vehicle: TOYOTA RAV4
Service Date: 03/01/2014
Review Created: 03/02/2014 06:00 PM