Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9310 Reviews

95% Would Recommend
Latest Review 2 days ago
Review for Toyota of Puyallup
BARBARA T H. on 03/06/2014
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"prius battery"
My prius wouldn't start, had to be towed to dealership. I was told the next day that battery in back needs replacement. I okayed this and knew up front that diagnostics would be $110. However, when I asked why there was another $110 to install the battery I was told it was because they had to access the battery. The battery was totally accessible since the tow truck driver and I had to open the space so he could jump it - and we left it open. I find $110 excessive to take out an old battery and put in a new one, especially since we'd done the preliminary work.
on the other hand, the service was prompt and efficient. I liked that part.
Category: Service
Service Date: 03/06/2014
Review Created: 03/06/2014 05:24 PM