Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9299 Reviews

95% Would Recommend
Latest Review 15 days ago
Review for Toyota of Puyallup
CYNTHIA W. on 05/28/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Great big ooops!"
Overall the service was efficient, Nichelle was helpful and personable. Had 90K mile service - its running smooth, new brakes - squeaking and rubbing is gone. However, they offered to rotate the tires but failed to re-balance them. Once out on the freeway on my way to Oregon the steering wheel began to violently vibrate anytime my speed got up over 55 mph. Ended up to be a slow and uncomfortable drive as it was too late to return to Toyota of Puyallup. I ended up having to pay Les Schwab to balance the tires. To be fair I have had better service for all previous visits.
Category: Service
Service Date: 05/27/2014
Review Created: 05/28/2014 05:07 PM