Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

597 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


JC
Jim C.
Bodfish, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Excellent service ~ As usual. Always friendly, helpful and aware of costs
Transcend Automotive has been my go-to service for over three years, ever since I moved to the area. My old Ford Taurus wagon needs attention from time to time, as one would expect after 160K miles (engine rebuilt in Northern California 3.5 years ago). Transcend have always done excellent work and recently replaced my (under a 1 year warrantee) radiator, charging only for hoses and labor ~ a very fair deal.

I certainly can recommend Transcend Automotive for your diagnostic and auto repair needs.

CW
claranne w.
Lake Isabella, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Smog check
They took me in even before my appointment the moment I drove up. Was finished and on my way in the time I was told. They were courteous and polite.

RK
Rodger K.
Bodfish, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Rodger said he is happy with the service from this facility.
This review was collected via phone interview by Customer Research Inc.

LG
Leroy G.
Bodfish, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Leroy said the staff members at this facility are courteous and polite. They are great, and they offer good service.
This review was collected via phone interview by Customer Research Inc.

TN
Tommy N.
Weldon, CA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tommy said the staff treat him very well and they are quick.
This review was collected via phone interview by Customer Research Inc.

TK
Tamara K.
California
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tamara said every time she has gone they are professional, they get her right in and they solve the problem. . She said the counter staff are always professional. Jade and Bode make her feel blessed they are there.
This review was collected via phone interview by Customer Research Inc.

BP
Billy P.
Lake Isabella, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Billy said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Doris M.
Bodfish, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Doris said the business was wonderful. The staff was conscientious, pleasant, and nice.
This review was collected via phone interview by Customer Research Inc.

CH
Casey H.
Wofford Heights, CA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Casey said this business provided good work, quick turnaround with reasonable prices.
This review was collected via phone interview by Customer Research Inc.

CP
Carolyn P.
California
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Carolyn said she has stopped in there with tire problems and they were efficient, nice and helpful. The personnel have been very nice and professional.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Larry said he is always taken care of by the staff. He always gets in, they do good work and he doesn't get charged that much.
This review was collected via phone interview by Customer Research Inc.

SV
Sherian V.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sherian said what the employees tell her is going to be done gets done. They give her an accurate quote beforehand and take care of her. Everybody there is nice, friendly, and professional.
This review was collected via phone interview by Customer Research Inc.

DG
Denise G.
California
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Denise said her final bill was the same amount she was quoted. The vehicle was done when they said it would be and they accepted it when she took in it.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Matt said the staff were great. The service was all good.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike said everything was professional. The staff jumped up from their lunch to perform service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BT
Billie T.
Kernville, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Billie said they didn't charge her for a part that had to be returned three times.. She stated she feels safe and doesn't feel like she is a number.
This review was collected via phone interview by Customer Research Inc.

AF
Adrian F.
California
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Adrian said the staff were polite, quick on the job and professional.
This review was collected via phone interview by Customer Research Inc.

WS
Walter S.
California
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Walter said it took longer than expected for his vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
California
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jeff said the staff members were good. They seemed to match what they actually did with what they said they would do. They did not up-sell him with what he did not need. They did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JY
Jim Y.
Lake Isabella, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Jim said the staff is always good. If he has an appointment they'll be on time, and get the job done with quick service.
This review was collected via phone interview by Customer Research Inc.