ReScore Reviews™ (26)

ReScore
Overall Rating 4.6153877/5Overall Rating 4.6153877/5Overall Rating 4.6153877/5Overall Rating 4.6153877/5rating 4.6153877
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Thomas S. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was excellent "
Would bring it back again. Keep mr abreast as to what was happening.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/18/2017 11:10 AM
John K., Service Manager at Transitowne Hyundai responded on 11/20/2017

I will share your kind response with our team. 

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

James C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 07:43 AM
John K., Service Manager at Transitowne Hyundai responded on 11/20/2017

We appreciate you choosing Transitowne for your service needs. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit Review"
Good Service in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 08:34 PM
John K., Service Manager at Transitowne Hyundai responded on 11/20/2017

Thank you!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Benjamin P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Car had issues and was brought in without appointment but still serviced same day. Turned out it was covered under warranty so win/win for me. Appreciate the courtesy.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/17/2017 11:51 AM
John K., Service Manager at Transitowne Hyundai responded on 11/20/2017

Thank you for choosing Transitowne for your service needs, Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Michael V. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fine work"
Very happy with the work and how fast it was done and the waiting room was much cleaner
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:28 PM
John K., Service Manager at Transitowne Hyundai responded on 11/16/2017

Thank you for the kind response. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Sharon S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
The service is always fast an friendly.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:47 PM
John K., Service Manager at Transitowne Hyundai responded on 11/16/2017

We appreciate your kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Sharon B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nys inspection "
Excellent customer service fast and efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 11:35 AM
John K., Service Manager at Transitowne Hyundai responded on 11/16/2017

I will share your kind comments with our service team. 

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FREE oil changes"
I have purchased 2 Hyundai Sonatas from this dealer and would buy another.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:24 AM
John K., Service Manager at Transitowne Hyundai responded on 11/15/2017

Thank you for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Service staff always friendly and polite.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 05:51 PM
John K., Service Manager at Transitowne Hyundai responded on 11/14/2017

I will share your nice comments with our team. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Jon R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Checkup"
The service department did an awesome job in taking care of an unexpected issue with my Accent.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:30 PM
John K., Service Manager at Transitowne Hyundai responded on 11/14/2017

Thank you for the kind comments. Have a good day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Patricia H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
love the sales and service people there, they are always so polite and really care about any concerns you may have!! thank you transitowne!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:27 AM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

Thank you for choosing Transitowne! It is our pleasure to meet and exceed our customers expectations. Have a good day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Richard G. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/11/2017 07:14 PM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

Our team appreciates the kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

William K. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Team in the business!"
The Service Team handles every detail perfectly, from the initial phone call to schedule service to completing the work and sending you on you way.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:21 AM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

It is so nice to hear positive feedback from our customers. We will keep up the good work. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Edward K. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/11/2017 05:02 AM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

Thank you for choosing Transitowne for your service needs. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Nancy V. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
Will be back
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/10/2017 06:06 PM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

Thank you for the kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Ronald M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?"
Customer friendly
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:52 PM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

Thank you for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Annette P. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service rep. Karen Panzarella"
Karen Panzarella made the service performed absolutely wonderful. I described an issue that she was able to resolve and explain to me in just a few moments. She has also been immensely helpful in the past. It is representatives like her that definitely make a difference. She definitely takes the time and interest in the customers. I really appreciate that. I hope you will pass this on to her and her supervisor. Thanks.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 10:27 AM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

We appreciate your kind response and will certainly make sure she see's this. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

James K. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely delivery"
Consistently great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/09/2017 06:15 AM
John K., Service Manager at Transitowne Hyundai responded on 11/13/2017

I will share your kind comments with our team. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Robin U. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
Friendly service...great job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 03:51 PM
John K., Service Manager at Transitowne Hyundai responded on 11/09/2017

We appreciate your kind response. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
This is a great place to do warranty and just general car maintenance. They don’t oversell you for repairs or issues and are knowledgeable.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 04:06 PM
John K., Service Manager at Transitowne Hyundai responded on 11/09/2017

I will share your kind comments with our team. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

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