You dropped the car off with no appointment and we had to work you into the schedule. That's why it took so long . We replaced two ignition coils and the related spark plugs that was the miss-fire. As I explained when I gave you the estimate over the phone and when you picked the vehicle up.so I don't know what more explanation I could have said. So the matter of fact is I'm no longer available to repair your239000 mile 2000 Lexus or any other vehicle . Sorry it didn't work out.
A few oil changes, plugs and wires, a battery and removal of all the carpet and seats later; his car runs better now than it did before!
John and his crew were very up front about what could happen to the car. They let us know at each step how it was progressing and updated the estimate so we weren't surprised.
We've taken our vehicles to Transmotive for years, and with this level of service we will for years to come.