Transmotive Auto Service

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 153 Reviews )

99% Would Recommend
Latest Review about 1 month ago

Reviews


JR
Josh R.
Green Bay, WI
Toyota Sienna
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/30/2019 Category: Service
Josh said this business was not able to fix the problem with his door. He stated John, the owner, is rude and unprofessional and only cares about himself. He charges more than the estimate. Josh said he was told $550 for the repair and he was charged an additional $200. The place did not fix the sliding door. He made it even worse than it was. He said they are no good.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Little Suamico, WI
Ram 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/29/2019 Category: Service
David said the business didn't do what the appointment was set up for. He said he would not recommend them because they didn't do all the things they were supposed to do and he had to go back and it wasted his time.
This review was collected via phone interview by Customer Research Inc.

SP
Shanthan P.
De Pere, WI
Lexus RX 300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2018 Category: Service
Shanthan said they took quite awhile to get the service done. The explanation of service was not very detailed.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 10/24/2018

You dropped the car off with no appointment and we had to work you into the schedule. That's why it took so long . We replaced two ignition coils and the related spark plugs that was the miss-fire. As I explained when I gave you the estimate over the phone and when you picked the vehicle up.so I don't know what more explanation I could have said. So the matter of fact is I'm no longer available to repair your239000 mile 2000 Lexus or any other vehicle . Sorry it didn't work out.


DZ
David Z.
Green Bay, WI
Chevrolet Equinox
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2018 Category: Service
David said the price was really high.
This review was collected via phone interview by Customer Research Inc.

SM
Sage M.
Green Bay, WI
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2017 Category: Service
Sage said the business does a really good job but they were overpriced.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 01/09/2018

THANK YOU FOR THE KIND WORDS, WE TRY VERY HARD. AS FOR BEING OVER PRICED PERHAPS THE WORK PERFORMED WAS NOT EXPLAINED PROPERLY AS TO WHAT OR ALL WORK THAT WAS DONE. WE ALWAYS GIVE AN ESTIMATE BEFORE WORK IS PERFORMED.


BB
Burl b.
Green Bay, WI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Burl said he was happy with the service. However, he said the cost was high.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Green Bay, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019 Category: Service
Jordan said the service provided by this business is great.
This review was collected via phone interview by Customer Research Inc.

CA
Chad A.
Wisconsin
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Chad said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

TM
Tasha M.
Green Bay, WI
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Spoke with Tasha's grandfather. He said the business took 3 days to do a tune up.
This review was collected via phone interview by Customer Research Inc.

BW
Brooke W.
Wisconsin
Chevrolet Sonic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Brooke said the business completed her vehicle services correctly. The staff took longer than expected to complete her vehicle services.
This review was collected via phone interview by Customer Research Inc.

TR
Tyler R.
Green Bay, WI
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Tyler said the staff did everything they could to fix the vehicle. It's still not working right and they just put it back together.
This review was collected via phone interview by Customer Research Inc.

DV
Dennis V.
Green Bay, WI
Dodge Magnum
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Dennis said the service was kind of expensive.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Green Bay, WI
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Chris said the business was polite and clean.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 03/20/2018

THANKS CHRIS WE TRY VERY HARD TO MAINTAIN A NICE CLEAN SHOP. IT'S NICE TO HERE IT DOESN'T GO UNNOTICED


MK
Myria K.
Green Bay, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
Myria said she got same day service but the business could only resolve half her issue.
This review was collected via phone interview by Customer Research Inc.

TX
Toulee X.
Green Bay, WI
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Toulee said the service was good.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 02/12/2018

I'M GLAD THE USED TRANSMISSION YOU US TO INSTALL WORKED OUT THANK YOU.


SV
Sam V.
Green Bay, WI
Saturn Ion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Sam said the business provides good service and always does a good job. He recommends them.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 01/09/2018

THANK YOU FOR THE KIND WORDS, WE TRY VERY HARD.


MV
Matt V.
Green Bay, WI
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Matt said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
John S. from Transmotive Auto Service responded on 01/04/2018

THANK YOU FOR THE ENCOURAGING WORDS.

John S. from Transmotive Auto Service responded on 01/09/2018

THANK YOU FOR THE KIND WORDS, WE TRY VERY HARD.


RL
Reggie L.
Green Bay, WI
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2017 Category: Service
Reggie said the service was expensive.
This review was collected via phone interview by Customer Research Inc.

NW
NICK W.
Green Bay, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Alignment
Brought in my 2018 F150 for a alignment after I installed a lift kit with oversized tires. They exceeded my expectations of getting it to go down the road straight. The guys nailed it! Straight as a arrow! Highly recommended. Thanks.

DD
DAVE&SHIRLEY D.
Green Bay, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Super service
I had several issues that I needed to have dealt with. A couple were above and beyond the scope of mechanics work. Evan and John solved my issues. Plus I was able to get it done in a time frame that worked as far as needing my van back the next day. I always appreciate the extra effort I get at Transmotive.

Displaying Review 1 - 20 of 153 in total