Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

498 Reviews

99% Would Recommend
Latest Review about 22 hours ago

Reviews


ZK
Zul K.
Winter Garden, FL
Ford Expedition
Verified
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12/11/2015 Category: Service
Spoke with Joann. She said they liked how they were treated at this facility. This business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

BR
Bryant R.
Winter Garden, FL
Ford Pickup
Verified
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12/10/2015 Category: Service
Bryant said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

AC
April C.
Florida
Mazda 3
Verified
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12/10/2015 Category: Service
April said this business provides good service. They are efficient and friendly.
This review was collected via phone interview by Customer Research Inc.

DE
Devena E.
Clermont, FL
Honda Civic
Verified
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12/09/2015 Category: Service
Devena said this business always takes care of her vehicle with no issues.
This review was collected via phone interview by Customer Research Inc.

WS
Wayne S.
Winter Garden, FL
Nissan Altima
Verified
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12/05/2015
Quick & Efficient
Always great service!

GJ
Glenn J.
Florida
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Glenn said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly And Matt S.
Winter Garden, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Kimberly said she loves this business. She is always happy with their service.
This review was collected via phone interview by Customer Research Inc.

RK
Rick K.
Winter Garden, FL
Subaru Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Service
Rick said they treat him well and they take good care of his vehicle. They are an honest business.
This review was collected via phone interview by Customer Research Inc.

AG
Akheem G.
Orlando, FL
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2015 Category: Service
Akheem said the service at this business was quick. They were really nice and they got the job done.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Florida
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Joe said the business provides great service, particularly Elizabeth at the front desk.
This review was collected via phone interview by Customer Research Inc.

IM
Idania Louise M.
Winter Garden, FL
Lincoln Aviator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Idania said this business is friendly, fair and very helpful. She is very glad her friend referred her to them. She especially likes the service.
This review was collected via phone interview by Customer Research Inc.

CM
Curt M.
Windermere, FL
Toyota Tacoma
Verified
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11/18/2015
Customer service outstanding
Many thanks to Elizabeth for all of her patience and hard work getting the correct parts to finish this job

RH
Roy H.
Florida
Cadillac STS
Verified
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11/18/2015 Category: Service
Roy said they are great. They did everything they said they would and more. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Winter Garden, FL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015
do good job on thermastat so for no problems
very good work done very happy

SU
Seth and Elizabeth U.
Windermere, FL
Scion xB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2015
I like the experience the team has
I like them. But would like to know more about what they are doin to my car.
John Ocampo & E. from Traywicks Garage responded on 11/16/2015

Our goal is your satisfaction! The day you came in we were doing an oil change and a wheel alignment check, because the tires we took off in April were severely worn on the inside. Which comes from lack of alignment or a suspension issue. As we discussed with you that day your vehicle was wrecked and the body shop you took it to did not perform the necessary repairs. We are happy to do the repairs if the body shop does not warranty the work. We were trying to safe you money by asking them first! If you have questions when you are here please don't hesitate to ask. We are all more than willing to answer any question you may have. 


SK
Shera K.
Ocoee, FL
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2015
Very Flexible
Traywicks went above and beyond by allowing me payment arrangements that met my needs. & Great service!
John Ocampo & E. from Traywicks Garage responded on 11/06/2015

Thank you for choosing us to meet your automotive repair needs. The rebuilt transmission we installed will go above and beyond your drivability needs. It was our pleasure to serve you.


AJ
Amelyn J.
Windermere, FL
Volvo XC90
Verified
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10/29/2015
Radiator replacement
Always a great experience with Traywick's garage. Elizabeth and her team does a great job in explaining the problem and in turn fixing the issue.
John Ocampo & E. from Traywicks Garage responded on 10/30/2015

Thank you for your kind words. It is always our pleasure to serve you. We are always here when you need us.


DC
Diana C.
Winter Garden, FL
Dodge Pickup
Verified
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10/29/2015
Truthfull
They showed me my old parts and why they had to be replaced. I knew ahead of time what the repair cost was, unless their was something else they saw. If they found something else that needed to be done, they called and explain to me what it was and why and then showed me the old parts. I will be back when my truck needs service. Thank you for being honest.
John Ocampo & E. from Traywicks Garage responded on 10/30/2015

It was our pleasure servicing your vehicle. Thank you for being  a valued customer and having faith in us. We will see you when you need us.


RL
Ron L.
Williston, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Ron said the service provided by this business worked well, he made it home ok and he experienced no problems. He put their business cards in all his company vehicles in case they are in need of service. He appreciates their prompt service and reiterated the repair worked because he was able to make it home ok.
This review was collected via phone interview by Customer Research Inc.

AB
Andy And Sara B.
Winter Garden, FL
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015
Considerate, effective, efficient, good communication, affordable and honest.
I appreciate how Trawick is personable and professional. I can count on them to have my best interest in mind and always am learning more about how to maintain my vehicle effectively. I am very grateful to have such continuous wonderful customer service experience.
John Ocampo & E. from Traywicks Garage responded on 10/30/2015

It is always our pleasure to take care good care of your family vehicles. We appreciate your loyalty. We are here to serve you when you need us.