Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1117 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


TH
Trey H.
Marietta, GA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Alex. He said his family has used this business for as long as he can remember. They do good work.
This review was collected via phone interview by Customer Research Inc.

ZT
Zach T.
Canton, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Zach said this business did what they were supposed to do. It was easy and the price was good. He appreciates the work and the time he spent there.
This review was collected via phone interview by Customer Research Inc.

GF
GENE F.
Marietta, GA
Chevrolet Corvette
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2017
What is going on in your shop
I have been into the shop two times and asked to speak with Dave. I was told he would call me. No return call. Front desk could not tell me if PJ was still working there. When David reurns to the shop or calls me I will be taking my cars somewhere else....

JB
Jahangir B.
Woodstock, GA
Chevrolet Express Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Jahangir said everything was good. The customer service and the quality of the work were all good.
This review was collected via phone interview by Customer Research Inc.

WW
Willie W.
Woodstock, GA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Spoke with Verlina. She said everything was good, but it took a long time. The facility did very well. The price was more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Woodstock, GA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
James said his vehicle was properly repaired. He stated he felt the service was a little too pricey.
This review was collected via phone interview by Customer Research Inc.

AP
ALAN P.
Marietta, GA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2017
Trustworthy, knowledgeable, friendly, experienced, reliable, fair priced.
Technicians and front desk staff know what they are doing and trustworthy. No fear of getting gouged or recommending unnecessary work.

RB
Rexanne B.
Marietta, GA
Chrysler PT Cruiser
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Rexanne said the staff were professional and the service was done quickly. However, she was charged for something that didn't need to be serviced.
This review was collected via phone interview by Customer Research Inc.
David T. from Tribble's Automotive Inc responded on 11/05/2017

Dear Ms. B,
   We have just been advised of the less than desirable, three star score that you gave us on SureCritic and wanted to respond to you immediately.  According to your notation, you believe that you were charged for something that you did not request and I would like to address that for your immediately.    
   In the eighteen years that we've been in business, we've always prided ourselves on providing ONLY the parts and services which are required on our customers' vehicles.  By doing so, we obtain their trust and come back to us for all their service needs.
   I just looked over your last repair order and it was for a four wheel alignment and a tire rotation.  We also addressed a check engine light issue for which we did not charge you.
   If you would please let me know what you were charged for in error, I will address that immediately.  As I mentioned, it is important to us that our customers feel confident in our integrity.
   Thank you, in advance, for your response.
   Kindest regards,
   Craig Deegan
   Tribble's Automotive, Inc.


LH
LARRY H.
Marietta, GA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2017
Haven't been there in 6mos.
I no longer have my jeep. The electrical system caused a fire under the hood and totaled it The ins. co. Is still investigating the cause which could be but no conclusive evidence yet was caused by the alternator Tribble's installed. The ins. co gave me a very good price for the jeep and I bought a new SUV with 100.000 mile warranty and a upgraded warranty that includes all service and repairs.

PB
Peter B.
Roswell, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017 Category: Service
Peter said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

HS
HELEN S.
Marietta, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Good fast customer service.
Battery replacement was fine. Now the speed sensor is going bad or it may be panel board. I will hae to come in Monday Am
with the car being towed again.

VB
Vicki B.
Woodstock, GA
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Vicki said the business was very nice. The work was done well and she was pleased with everything.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Woodstock, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Joe said the business helped him and they fixed what needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Marietta, GA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
John said the business is honest. The staff is very thorough and they take ownership and pride in their work. The customer service is excellent.
This review was collected via phone interview by Customer Research Inc.

GR
Gil R.
Marietta, GA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Gil said the service was good at the business, and they finished quickly.
This review was collected via phone interview by Customer Research Inc.

SR
Sam R.
Acworth, GA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Sam said this business tried to up sell him on something that wasn't needed.
This review was collected via phone interview by Customer Research Inc.

KG
Karen G.
Acworth, GA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Karen said the staff were very friendly and helpful. They did a great job.
This review was collected via phone interview by Customer Research Inc.

LP
LEE P.
Marietta, GA
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Fast, excellent work. Unusually helpful, friendly attitude.
Excellent work, fast service. Kind and helpful.

JJ
Justin J.
Woodstock, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Justin said he received good service.
This review was collected via phone interview by Customer Research Inc.

MG
MARTHA G.
Canton, GA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Consistently excellent over many years
Took my car in for an oil change. Front desk was very professional and easy to work with. Work was done well and in a timely manner.