Reviews
FB
Fred B.
Gig Harbor, WA
Verified Customer
Fred said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dean N.
Gig Harbor, WA
Honda Accord Sdn
Verified Customer
Joe is always great about responding to emergency situations and taking action in a timely manner.
I hit Joe with an emergency brake situation early Monday morning, and asked for a "trip inspection" and general checkup, along with an oil and filter change. Somehow he accomplished all this in one day, done by 4 that afternoon. Several other needs were noted and fixed. I have absolute confidence that Joe will never try to upsell me or recommend any repair that isn't needed. He's a man of integrity, and I trust him - that's why he's my one and only repair shop! Thanks, Joe! I know that every penny's worth of work was needed and done right. =o)
Recommended
Joe T. from Turco's Automotive responded on 03/26/2018
Hi Dean.
Thanks so much for the great review.
Thanks for helping teach Andrew music at school.
Joe.
KL
Kristof L.
Tacoma, WA
Honda Accord
Verified Customer
Kristof said the employees did a quick diagnosis. They fixed his vehicle the next day and it was done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tom S.
Gig Harbor, WA
MINI Cooper Hardtop
Verified Customer
best shop in gig harbor
another great job
Recommended
JB
Jimmy B.
Gig Harbor, WA
GMC Sierra 3500
Verified Customer
Feels like working with family
After taking my truck to another shop (because Joe wasn't open on Sat and it fit my schedule...Nothing against him) and getting horrible service and NOT getting my ujoints replaced like I asked I took it to Joe.In and out and excellent service...I'll never take my car or truck anywhere but here...I work on my own stuff when i can but he is absolutely marvelous...
Recommended
Joe T. from Turco's Automotive responded on 03/18/2018
Jimmy. Thanks for the kind words and the 5 stars.
Have a great spring and just let us know when you need any other work.
Joe.
LS
Leanne S.
Washington
INFINITI FX35
Verified Customer
Leanne said she always goes there because Joe is great. She would rather go there than to a dealership.
Recommended
This review was collected via phone interview by Customer Research Inc.
LF
Lori F.
Bellevue, WA
Honda Accord Sdn
Verified Customer
Love this Shop!
Great shop! Honest, dependable & they know what they are doing!
I totally trust them & they do great work!
I drive from Bellevue to Gig Harbor & totally worth it!
I totally trust them & they do great work!
I drive from Bellevue to Gig Harbor & totally worth it!
Recommended
Joe T. from Turco's Automotive responded on 03/13/2018
Hi Lori. Thanks for taking time to write a great review.
I'll pass it on to the guys.
Thanks again.
Joe.
BE
Bill E.
Gig Harbor, WA
Toyota Tacoma
Verified Customer
Thanks Joe!
You replaced my noisy worn out front wheel bearings in time and under budget. My Toyota Tacoma is back to its nice smooth ride. Thanks!
Recommended
Joe T. from Turco's Automotive responded on 03/10/2018
Hi Bill.
Thanks for the great review.
I'll share it with the Doug and James.
Have a great weekend.
Joe.
AH
Anne H.
Gig Harbor, WA
Ford F-150
Verified Customer
Helpful and professional
We took our truck to Turco's so could prioritize what needed to be done. They were quick, efficient, and very helpful and professional - we now know what we need to get done and a time frame. They even did one of the jobs for us and it came in under bid! Very nice people to work with!
Recommended
Joe T. from Turco's Automotive responded on 03/10/2018
Thanks Anne.
It's always fun to see you when you come in.
Thanks for the great review.
I'll pass it on to the guys.
Joe.
DS
Dave S.
Gig Harbor, WA
Volvo XC90
Verified Customer
Thank you!!
Dave thinks you're the greatest since sliced bread! Thank you!
Recommended
Joe T. from Turco's Automotive responded on 03/05/2018
Hi Dave. Thanks for the great review.
Did you know that Otto Frederick Rohwedder of Davenport, Iowa, United States, invented the first loaf-at-a-time bread-slicing machine. A prototype he built in 1912 was destroyed in a fire and it was not until 1928 that Rohwedder had a fully working machine ready.
MH
Mark H.
Sumner, WA
Chevrolet Silverado SS
Verified Customer
Mark said the business is great and they all treat him well.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Shaun H.
Gig Harbor, WA
Nissan Pathfinder
Verified Customer
Happy 1st Time Customer!
I researched a variety of automotive service professionals in my area and Turco's had the best on-line reviews, so I thought I would give them a shot. My experience was top notch! I have an aging 2007 Pathfinder that I felt needed a tune up, but not sure on what. They did a great job diagnosing what was necessary vs. unnecessary and presented me with my options. Joe was great communicating the options and they did a great job on my vehicle. I'll be back for sure!
Recommended
Joe T. from Turco's Automotive responded on 02/20/2018
Hi Shaun. Thank you so much for the great review.
Thanks for the encouragement.
I'll let the guys know what you said.
Joe.
QS
Quinn S.
Port Townsend, WA
Toyota 4Runner
Verified Customer
Great service
Was on the way to Oregon and noticed coolant leaking from the radiator. Turco’s got me back on my way a few hours later.
Recommended
Joe T. from Turco's Automotive responded on 02/20/2018
Hello Quinn. Thanks for the great review.
Have fun when your off road and stay safe.
Joe.
GG
Gretchen G.
Gig Harbor, WA
Chrysler Aspen
Verified Customer
Gretchen said she loves this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Erin P.
Gig Harbor, WA
Mazda MPV
Verified Customer
Great service, dependable, upfront with pricing and stands behind their work - A+++!
I've been going to Turco's Automotive for several years and have always been pleased with the fantastic service I have received. Joe is very easy to work with and is always upfront with pricing. He also stands behind his work which to me is a big deal! I have and will continue to recommend friends to Turco's Automotive.
Recommended
Joe T. from Turco's Automotive responded on 02/15/2018
Hi Erin. Thanks so much for giving us such a great review.
It's always fun when we get to talking. Thanks again for being such a great customer.
JC
John C.
Gig Harbor, WA
GMC Pickup
Verified Customer
John said he was really satisfied with the work done by the employees. The prices were good, the business was clean, and the personnel was very pleasant to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe T. from Turco's Automotive responded on 02/17/2018
Thank you John for the 5 stars. You'll need to bring your Pacer by so we can check out the flames.
SS
Sharon S.
Fox Island, WA
Toyota RAV4
Verified Customer
Super service!
Very accommodating regarding pick up and drop off, Joe educated me about my car's problems and they were fixed in a timely manner. Wish we had found them a little earlier instead of hopping around to different shops.
Recommended
JW
James W.
Gig Harbor, WA
Toyota Sienna
Verified Customer
Highly recommend Turco's
Honest and fair - I have 4 older cars. Turco's is doing a great job taking care of them. It is wonderful to have an honest mechanic.
Recommended
Joe T. from Turco's Automotive responded on 02/15/2018
Thanks James, for the great recommendation. You and Susan are great customers.
AH
Anne H.
Gig Harbor, WA
Mercedes-Benz ML350
Verified Customer
Great professional service!
We were referred to Turco's by a friend and couldn't be happier. We made an appointment, given an estimate of what needed to be done, and it was taken care of quickly and efficiently. We are happy we found them!
Recommended
Joe T. from Turco's Automotive responded on 02/05/2018
Hi Anne. Thanks for the high marks. We really appreciate it.
See you soon.
Joe.
KD
Ken and Jean D.
BMW 750i
Verified Customer
Professional Service
Turco's Automotive continues to provide quality service with integrity.
Recommended