Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

598 Reviews

99% Would Recommend
Latest Review 29 days ago

Reviews


SS
Sanchezera/sandi S.
Rochester, NY
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Sanchezera said this business is very reliable and they always get the job done.
This review was collected via phone interview by Customer Research Inc.

RP
Rianna P.
Rochester, NY
Kia Rio
Verified Customer
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05/26/2016
Friendly & Fair
This family owned business offers quick, friendly service for a fair rate.
Scott B., Owner from Turner Auto Care responded on 05/27/2016

Thanks Rianna! Welcome to the family.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

BB
Brittany B.
New York
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Brittany said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Rochester, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016
Friendly, efficient service
We found Turner because we needed photos for our insurance inspection. Came back for our NY inspection. Very impressed with service both times. They are very close to our house, so we'll definitely be trying them out for all our service needs.
Scott B., Owner from Turner Auto Care responded on 05/23/2016

Thanks for giving us a try Michael. I promise we'll earn your trust every time you come in the shop.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

JW
June W.
Penfield, NY
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016
Car repair
They fixed everything correctly the first time after doing a diagnostic check. I didn't have to wait long .

EG
Edward G.
Webster, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Edward said the business has great customer service. He appreciates the integrity and honesty.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Webster, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016 Category: Service
Brandon said the business was convenient. They were nice.
This review was collected via phone interview by Customer Research Inc.

KS
Kenneth S.
Webster, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Kenneth said the business was friendly.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Rochester, NY
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Susan said this business was very complaisant and helpful to her needs. She said she had vehicle issues and was not able to drive. She took it to this business, they took a look at it and fixed the problem for her.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Webster, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016
Honest and trustworthy
I am very satisfied with the service I receive at Turner auto. Scott is honest and tries to find the best price and best quality for the price when doing repairs..

SS
Sam S.
Webster, NY
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Sam said Scott took him home and he picked him up. They are very fast and they provide good quality service.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Webster, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Daniel said his vehicle had an issue and he was given attention and care in a timely manner with no issues from the business. They gave excellent service.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Webster, NY
Mercedes-Benz GLK350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Tom said the business was very honest and he had a good experience .
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Pittsford, NY
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Tony said Scott, an employee at this business, presented him with knowledgeable service, and since they finished the job in a timely manner, he was satisfied overall with their customer service.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Webster, NY
Saab 900
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2016 Category: Service
Todd said the business is very nice, they got him right away for the inspection and not because he knows Scott personally.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
Webster, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2016
Friendly service, fair pricing.
Had a ny state inspection done. Fast, friendly service!

TB
Tyler B.
Rochester, NY
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2016 Category: Service
Tyler said they did a good job and they treat their customer's well.
This review was collected via phone interview by Customer Research Inc.

IW
Inge W.
Rochester, NY
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2016 Category: Service
Inge said she was pleased with the customer service at all times. She has been going to this business for over 12 years and the same vehicle has kept running beautifully. She misses Robert who dealt with her and Scott has been doing great ever since Robert left.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Rochester, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
David said this business provided good service as always. They are thorough, reasonably priced and quick.
This review was collected via phone interview by Customer Research Inc.

CC
Cathy C.
Penfield, NY
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2016
I trust them.
I have found my mechanics for life!