Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

585 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


RH
Richard H.
Rochester, NY
Ford Taurus X
Verified Customer
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09/30/2016
Good place to go
Small which lends itself to better customer service. Able to work on cars from the 50's til the present. One doesn't feel as if has been taken advantage of.

CJ
Cornell J.
Churchville, NY
Subaru Forester
Verified Customer
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09/25/2016
Competent and trustworthy
Always have a good auto care experience with Scott.

CC
Cathy C.
Penfield, NY
Mitsubishi Outlander
Verified Customer
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09/17/2016
So friendly!
Very honest and very fair prices. Great people!

BH
Bill H.
Rochester, NY
BMW 535xi
Verified Customer
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09/08/2016 Category: Service
Bill said they took his vehicle in on time and they returned it nice and clean. The employees are friendly and the check out was done fast.
This review was collected via phone interview by Customer Research Inc.

BT
Ben T.
Rochester, NY
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Ben said he always receives good service when at this business. He likes doing business there. He has had no issues with his experience.
This review was collected via phone interview by Customer Research Inc.

CC
Cathy C.
Penfield, NY
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016
I trust them.
I actually look forward to seeing the people at Turner! They treat me so good!!

JW
Jason W.
Fairport, NY
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Jason said he liked the business because they did a great job for him.
This review was collected via phone interview by Customer Research Inc.

HV
Harash V.
Webster, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Harash said he liked the business, they were very good and they provided great service.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Rochester, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Mark said the business took care of everything.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Walworth, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Steve said they were quick, pleasant and there were no issues with the service.
This review was collected via phone interview by Customer Research Inc.

GF
Gwen F.
Webster, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
Fast service, know the business, very helpful ,courtious
Most helpful ,terrific service ,

TD
Tina D.
Rochester, NY
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08/22/2016
First Time and Forever Customer
As luck would have it, drove by here while my car had it's check engine light come on. I pulled in never having been here before. Scott was great - he came out, checked out my car, and made a quick diagnosis. I couldn't help be struck by the good, honest, and truthworthy vibe. After this short experience, I will return.
Scott B., Owner from Turner Auto Care Inc responded on 08/26/2016

Thanks for stopping by Tina! It was nice talking with you. The day was a little mundane and you definitly brightened it up. I am looking forward to many years of friendship! Have a great weekend.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

DC
Dick C.
Victor, NY
Ford Mustang
Verified Customer
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08/06/2016
Installation of caliber covers
Very friendly, knowledgeable and professional.

TB
Tyler B.
Rochester, NY
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Tyler said this business was very personable and they did well.
This review was collected via phone interview by Customer Research Inc.

SC
Sara C.
Rochester, NY
Mazda 3
Verified Customer
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07/14/2016
Great Auto Care & Service
No matter the type of service needed, I know Scott and his team will take care of my car as if it's their own. They're friendly and personable, and they approach fixing an issue simply and practically first and not immediately assume it's going to be a high-cost repair. I'd absolutely recommend them - and have several times - to anyone looking for auto service.

KK
Kara K.
Washington, DC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Kara said the business does a good job. The employees are very efficient and she appreciates their help.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Webster, NY
Lexus LS 400
Verified Customer
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06/29/2016 Category: Service
Diane said this business is terrific and trustworthy. It is the only place she takes her vehicle. They are great guys and she is very fond of them. She recommends them highly to friends and family.
This review was collected via phone interview by Customer Research Inc.
Scott B., Owner from Turner Auto Care Inc responded on 06/30/2016

Thanks Diane! We're all very fond of you as well!

Scott J Bartlett
Turner Auto Care
(585) 288-1060

RC
Roderick C.
Fairport, NY
Acura RLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Roderick said the business communicated with him during the time they had his vehicle, he is glad he picked them.
This review was collected via phone interview by Customer Research Inc.

DH
Dallante H.
Rochester, NY
Audi A6
Verified Customer
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06/26/2016 Category: Service
Dallante said this business serviced his vehicle well and quickly. They even told him about other work he should have done to his vehicle. He has already recommended others to them.
This review was collected via phone interview by Customer Research Inc.

ER
Ernie R.
Webster, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Ernie said he likes the business. He has used them for years and he recommends them all the time.
This review was collected via phone interview by Customer Research Inc.