Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

593 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DC
Dick C.
Victor, NY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016
Installation of caliber covers
Very friendly, knowledgeable and professional.

TB
Tyler B.
Rochester, NY
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Tyler said this business was very personable and they did well.
This review was collected via phone interview by Customer Research Inc.

SC
Sara C.
Rochester, NY
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016
Great Auto Care & Service
No matter the type of service needed, I know Scott and his team will take care of my car as if it's their own. They're friendly and personable, and they approach fixing an issue simply and practically first and not immediately assume it's going to be a high-cost repair. I'd absolutely recommend them - and have several times - to anyone looking for auto service.

KK
Kara K.
Washington, DC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Kara said the business does a good job. The employees are very efficient and she appreciates their help.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Webster, NY
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Diane said this business is terrific and trustworthy. It is the only place she takes her vehicle. They are great guys and she is very fond of them. She recommends them highly to friends and family.
This review was collected via phone interview by Customer Research Inc.
Scott B., Owner from Turner Auto Care Inc responded on 06/30/2016

Thanks Diane! We're all very fond of you as well!

Scott J Bartlett
Turner Auto Care
(585) 288-1060

RC
Roderick C.
Fairport, NY
Acura RLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Roderick said the business communicated with him during the time they had his vehicle, he is glad he picked them.
This review was collected via phone interview by Customer Research Inc.

DH
Dallante H.
Rochester, NY
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Dallante said this business serviced his vehicle well and quickly. They even told him about other work he should have done to his vehicle. He has already recommended others to them.
This review was collected via phone interview by Customer Research Inc.

ER
Ernie R.
Webster, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Ernie said he likes the business. He has used them for years and he recommends them all the time.
This review was collected via phone interview by Customer Research Inc.

BS
Bob Sr S.
Penfield, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Bob said they have great customer care and on time delivery. They do great work also, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

EM
Emily M.
Webster, NY
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
Great as always!
I have recommended Turner to many other very happy customers.
Scott B., Owner from Turner Auto Care Inc responded on 06/14/2016

Thank for recommending us! I really appreciate it.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

JA
John A.
Webster, NY
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
seems like a well run organization
I just had an oil change but the experience was good . The previous owners hadn't run the place so well, Scott seems determined to get things back on track.

DG
Dick G.
Rochester, NY
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Dick said they were quick, on time and they did a great job.
This review was collected via phone interview by Customer Research Inc.

ES
Elisabeth S.
Webster, NY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016
Just a Good Experience
From scheduling this appointment through payment of service, Turner Auto made this appointment easy, quick, and fair.

GG
Glenn G.
Rochester, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2016
Great Service!
I was greeted at the desk and made arrangement due to the need for a NY State inspection on the last day.
They provided a ride to my work and made it convenient for me.

JW
Jeff W.
Webster, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2016 Category: Service
Jeff said he was satisfied with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

SS
Sanchezera/sandi S.
Rochester, NY
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Sanchezera said this business is very reliable and they always get the job done.
This review was collected via phone interview by Customer Research Inc.

RP
Rianna P.
Rochester, NY
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016
Friendly & Fair
This family owned business offers quick, friendly service for a fair rate.
Scott B., Owner from Turner Auto Care Inc responded on 05/27/2016

Thanks Rianna! Welcome to the family.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

BB
Brittany B.
New York
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Brittany said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Rochester, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016
Friendly, efficient service
We found Turner because we needed photos for our insurance inspection. Came back for our NY inspection. Very impressed with service both times. They are very close to our house, so we'll definitely be trying them out for all our service needs.
Scott B., Owner from Turner Auto Care Inc responded on 05/23/2016

Thanks for giving us a try Michael. I promise we'll earn your trust every time you come in the shop.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

JW
June W.
Penfield, NY
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016
Car repair
They fixed everything correctly the first time after doing a diagnostic check. I didn't have to wait long .