Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

583 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JA
John A.
Webster, NY
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
seems like a well run organization
I just had an oil change but the experience was good . The previous owners hadn't run the place so well, Scott seems determined to get things back on track.

DG
Dick G.
Rochester, NY
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Dick said they were quick, on time and they did a great job.
This review was collected via phone interview by Customer Research Inc.

ES
Elisabeth S.
Webster, NY
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016
Just a Good Experience
From scheduling this appointment through payment of service, Turner Auto made this appointment easy, quick, and fair.

GG
Glenn G.
Rochester, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2016
Great Service!
I was greeted at the desk and made arrangement due to the need for a NY State inspection on the last day.
They provided a ride to my work and made it convenient for me.

JW
Jeff W.
Webster, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2016 Category: Service
Jeff said he was satisfied with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

SS
Sanchezera/sandi S.
Rochester, NY
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Sanchezera said this business is very reliable and they always get the job done.
This review was collected via phone interview by Customer Research Inc.

RP
Rianna P.
Rochester, NY
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016
Friendly & Fair
This family owned business offers quick, friendly service for a fair rate.
Scott B., Owner from Turner Auto Care Inc responded on 05/27/2016

Thanks Rianna! Welcome to the family.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

BB
Brittany B.
New York
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Brittany said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Rochester, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016
Friendly, efficient service
We found Turner because we needed photos for our insurance inspection. Came back for our NY inspection. Very impressed with service both times. They are very close to our house, so we'll definitely be trying them out for all our service needs.
Scott B., Owner from Turner Auto Care Inc responded on 05/23/2016

Thanks for giving us a try Michael. I promise we'll earn your trust every time you come in the shop.

Scott J Bartlett
Turner Auto Care
(585) 288-1060

JW
June W.
Penfield, NY
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016
Car repair
They fixed everything correctly the first time after doing a diagnostic check. I didn't have to wait long .

EG
Edward G.
Webster, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Edward said the business has great customer service. He appreciates the integrity and honesty.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Webster, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016 Category: Service
Brandon said the business was convenient. They were nice.
This review was collected via phone interview by Customer Research Inc.

KS
Kenneth S.
Webster, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Kenneth said the business was friendly.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Rochester, NY
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Susan said this business was very complaisant and helpful to her needs. She said she had vehicle issues and was not able to drive. She took it to this business, they took a look at it and fixed the problem for her.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Webster, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016
Honest and trustworthy
I am very satisfied with the service I receive at Turner auto. Scott is honest and tries to find the best price and best quality for the price when doing repairs..

SS
Sam S.
Webster, NY
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Sam said Scott took him home and he picked him up. They are very fast and they provide good quality service.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Webster, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Daniel said his vehicle had an issue and he was given attention and care in a timely manner with no issues from the business. They gave excellent service.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Webster, NY
Mercedes-Benz GLK350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Tom said the business was very honest and he had a good experience .
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Pittsford, NY
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Tony said Scott, an employee at this business, presented him with knowledgeable service, and since they finished the job in a timely manner, he was satisfied overall with their customer service.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Webster, NY
Saab 900
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2016 Category: Service
Todd said the business is very nice, they got him right away for the inspection and not because he knows Scott personally.
This review was collected via phone interview by Customer Research Inc.