Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.8

( 61 Reviews )

95% Would Recommend
Latest Review about 2 months ago

Reviews


GW
Gloria W.
Saint Clair Shores, MI
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/19/2018 Category: Service
Gloria said she has been having problems with the vehicle since she received it back.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 02/21/2018

I'm sorry your having problems with your car. I hope you will call me back so we can arrange to have your car looked at by us. If we are responsible for an issue with your car, we would like the opportunity to correct it.


SB
Sheila B.
Detroit, MI
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/09/2019 Category: Service
Sheila said there is still something wrong with the vehicle, and it had to be taken back to the facility. She stated the issue that was supposedly fixed was not.
This review was collected via phone interview by Customer Research Inc.

SH
Shantisha H.
Detroit, MI
Kia Rio
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/23/2019 Category: Service
Shantisha said the mechanic took forever to do a simple job so she will not recommend them.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Detroit, MI
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
James said that he has nothing against the staff and they seem to be all right with him. He likes them and has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

AM
Alize M.
Oak Park, MI
Chrysler 200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Alize said she was satisfied with the staff's communication.
This review was collected via phone interview by Customer Research Inc.

BL
Brielle L.
Michigan
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Brielle said the staff did not fix her vehicle properly on this last visit.
This review was collected via phone interview by Customer Research Inc.

AP
Arthur P.
Detroit, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Arthur said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 03/22/2018

Its been our Pleasure to serve you Arthur.


LH
Lester H.
Detroit, MI
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Lester said the business is great and he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 01/15/2018

We appriciate your bussines Lester.  Thank you for allowing us to service your vehicle.


HS
Haddy S.
Michigan
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Haddy said the vehicle was not good and she plans on getting a new one. They did okay but she spent a lot of money. The engine was not working.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 11/06/2017

Thank You Haddy


AD
Allen D.
Eastpointe, MI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2017
The staff and service I was quite impressed.
The waiting room was a little cold but comfortable. Stormee made it pleasant.
Ty M., General Manager from United Car Company responded on 05/08/2017

Thanks Allen for allowing us to service your vehicle. It was a pleasure meeting you. Stormie had a great time chatting with you and she says thanks for spending her birthday with her.


NB
Nona B.
Detroit, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Nona said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Delondo B.
Canton, MI
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Delondo said the staff got everything done, and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

AC
Andrea C.
Michigan
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Andrea said the work was good and done in a timely manner. The employees are professional and helpful.
This review was collected via phone interview by Customer Research Inc.

DD
Darnell D.
Detroit, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Darnell said the staff never hesitate, they get right to the problem and let her know the issue.
This review was collected via phone interview by Customer Research Inc.

JK
Jermane K.
Detroit, MI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Jermane said that the place was very good and he had no problems at all.
This review was collected via phone interview by Customer Research Inc.

DB
Dana B.
Michigan
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Dana said she has no issues with them. They provide good service.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Warren, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
James said they did a good job. He's a satisfied customer.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Redford, MI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Michael said the service was fast.
This review was collected via phone interview by Customer Research Inc.

DR
Debra R.
Michigan
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Spoke with Robert. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
Westland, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Barbara said that the repairman at the place explained everything to her and was really friendly.
This review was collected via phone interview by Customer Research Inc.